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We love to help.

For renters (UK)

The Security deposit covers any damage caused by the renter or renter’s party which is not covered by the Outdoorsy insurance program.  

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If a refund is due because of a cancellation of a booking by either the renter or owner, this will automatically happen once the rental is …

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Outdoorsy allows owners to choose among three standardized cancellation policies — Flexible, Moderate, and Strict — that we …

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An owner’s cancellation policy determines the amount of the renter’s reservation deposit. Flexible and Moderate cancellation policies …

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