Matthew Eberz canceled the booking 0 days before departure. This is an automated posting.

Had a great time and experience with the RV. Matthew was great and the RV was in great shape. We drove it 5,300 miles with no problems. Would recommend him and his RV again with no hesitation.

Mathew, the owner was very helpful and patient. He showed us how to work with his RV and was there along the way to challenge solve all issues. Our challenge was that the RV was supposed to be a 2021 and had been used for one trip he and his wife took before ours. Sadly, by no fault if his, we believe it is either a much older RV, OR he was sold a lemon. We were scheduled to pick up his RV at 11 am, were told the RV wasn't ready and after driving almost 2 hours, had to wait almost another two hours before the owner, Owner showed up . Apparently the emergency brake didn't work and the parts didn't come in, so we had no emergency brake, but the warning went off the entire trip, which disengaged cruise control and made the driver have to disengage said brake to resume control .

The glass hinged stove cover snapped it's two rivets in the first two days and the right front tire lost air pressure and was flat on the third day, after owner clearly told us " I have tires that will not go flat

After advertising the RV has wifi, it did not, and we spent three days and many hours out of our trip working with the owner and the wifi company to finally have the promised wifi. We paid for 28 days and about 3 days were spent dealing with promised items that needed to be fixed.

Have to add, that after waiting two hours to pick up the RV rental, it was not clean. The refrigerator/freezer had mold and caked on food. Mathew and his wife were apologetic and cleaned the refrigerator/freezer will we again waited.

Although Mathew did participate and try to correct much of the initial challenges, when we returned there were some things amiss. We had gone through a major storm and a hub cap and piece to the canopy was missing. We offered to replace the hubcap and Mathew said he had and extra part for the canopy and wouldn't charge us for it. He didn't follow through and charged us for it.

In addition, the side slide out stopped working the day we returned it. There was nothing blocking it, we hadn't hit anything, no outside damage, yet again, we were charged. If this RV is brand new, it is a lemon, and Mathews insurance should have covered most of what he charged us for.