Owner Banner

About Derek Zimmer

5
Outdoorsy memberHost since July 2020

Communication
5

90% response rateTypically responds in less than 6 hours

Memories made on trips with Derek Zimmer's RVs


Paul K.

2December 2024

Derek was easy to work with as far as picking up the RV.
However, we had to deal with raw sewage on the trip because the black holding tank had not been dumped and properly cleaned.
Following Derek's instructions, we hooked up the dump hose and opened the valve; very little drained out.
Also following Derek's instructions we connected the rinse hose and turned it on.
Because the black tank had not been dumped and cleaned out there was a blockage that resulted in the toilet backing up and overflowing into the RV.
It took over an hour to dislodge the clog and when it came out, I was doused with raw sewage and a big wad of wipes and what looked like face cloths; very disgusting. This happened the night before departure, because the RV smelled, we left and drove home.
We have pictures of the crap that came out and these were provided Derek.
His response was that it is not his responsibility and I would have to make a claim with Outdoorsy.
Our losses include one night of RV site rental, along with a number of items thrown away.
Other items were sent to be cleaned.
Please let me know how to make a claim.

Jason C.

5October 2024

Rex H.

5August 2024

The car is almost new and the pick-up location is not far from me.

1 Photo submitted by Rex H.

Martin D.

5July 2024

Francine E.

5July 2024

cole G.

5July 2024

Tho L.

5March 2024

Connor E.

5January 2024

Derek was great to work with. He was flexible and available. It was my first time driving a camper and it drove smooth. Everything worked as expected.

2 Photos submitted by Connor E.

Nina P.

0November 2023

Derek Zimmer canceled the booking 0 days before departure. This is an automated posting.

Noah B.

0November 2023

Derek Zimmer canceled the booking 1 day before departure. This is an automated posting.

Brad B.

5November 2022

Derek was awesome and super helpful. Showed us how everything works and was better than what I expected. On time ready to go and an over all great experience. Definitely renting again.

1 Photo submitted by Brad B.

Karen M.

0June 2022

Derek Zimmer canceled the booking 3 days before departure. This is an automated posting.

Elizabeth S.

0December 2021

Derek Zimmer canceled the booking 3 days before departure. This is an automated posting.