My family rented the Raczka RV for a Christmas trip from NC to Disney World. Both Mr. and Mrs. Raczka were quite helpful prior to our trip. They were very easy to work with. While we were away on our trip we had several questions, and Mr. Raczka was always available and most cordial in assisting us. The RV was very comfortable and easy to drive. I would definitely recommend renting this RV.