I'll start with the owner...
Eric is very cool. He responds fast and takes care of all the details efficiently. Communication was 5 stars before, during, and after the trip. This was my first time using outdoorsy and it can be a bit much, but Eric made the process very smooth.Now the Van...
It's solid, obviously. It's a brand new pro master and they put lots of thought into the custom design features. And it's got some of the little extras. Like bigger batteries, tires, bed, storage, etc. This takes all the little worries away so you can just relax and enjoy the trip. And smile when you pass a van with smaller tires. : )The kitchen works great and is clean and minimal. The've got the coolest electric kettle and induction stove in there, so I was making eggs and coffee every morning, and reading my book like I was at home. And didn't even need/want to go into a coffee shop. They also have a pretty large mini fridge and I could fit everything I wanted for a week in there easily. And they have a microwave which I used often. I also though the water pump was awesome but maybe thats standard, and I'm just new to this.The electronics are great. They have the 2 fans for ventilation. And the heater and thermostat. So you are covered no matter what the temp outside. I used both systems often and never felt too hot or cold. The dimmable lights set the mood just right. And there are plenty of chargers both 120V with the inverter, and usb for the little things. And it's all in one place, with easy access from the kitchen/lounge area or the bed.A few other things the come to mind are the wood panelling inside looks very nice. The memory foam bed is study and very comfortable. The seat in back could be more comfortable for lounging probably, but its actually a real seat with seatbelts. I was solo, but if you had kids or a third, that would be clutch. I just sat up front in the seats that spin around when chilling. And the blackout window covers are very handle. Just the front window sun shade doesn't quite stay on the sides, but that could easily be swapped out in the future.Oh, and I was on a mtn biking trip and could store my bike upright in the back (front tire removed). They don't have a bike mount (yet) but I used the many hooks back there with a bungie and a couple straps and it stayed in place perfect the whole time, as if it was mounted. So that was no problem. And they super easy ski storage back there too if you are on a winter trip.So, yeah, kind of a long review, but its new on here so I'm covering all (or most) of the things.