Contact with Blair & Yvonne was easy using Outdoorsy’s messaging. Pick up and drop off went smooth. We had the unit for four nights and stayed at a campsite with no power. The batteries in this unit do not hold a charge: being previous RV owners for two decades, the issue is the batteries aren’t the proper ones for a unit this size. This was somewhat frustrating as the carbon monoxide detector went off and the check fridge alert came on - too often. 😆 To have lights at night, the generator needed to be started. The unit is adequately equipped with kitchen ware, cupboards are full, but leaves little space for dry goods. The unit could use a thorough cleaning and refreshing. But it met our needs: a bed to sleep on and a roof over our heads. The rest depends on what level of comfort you expect for the price.