Brian was immensely helpful and communicative throughout the whole process. Prior to my booking I needed to know if the front passenger airbag could be disconnected so that my 4 yo child could ride in his car seat up front. (there are only 2 front seats). My booking was contingent on this. Brian researched and was able to meet my request. He was very flexible with the pickup and drop off times which was so helpful to our itinerary. The van drove and parked very well! The amenities inside are worth every penny. Lots of storage. Plenty of room for groceries. I had the van on an East Tenn road trip for 8 days mostly vagabonding. There was a learning curve for the use of the electronics. I discovered on the first night at our campground, on battery power alone, running the fridge/freezer and heater all night meant a dead engine battery in the morning. Easily jumped and was able to know the limitations of power usage so the following days were still comfortable. The van is a dream for locations with shore power and water hookups. Otherwise you are limited on battery and/or generator hours. (campgrounds have generator hours). All in all it was a wonderful new experience for myself and young son. We also brought our dog! The van is very dog friendly. For the amount of interior space I would recommend for a couple with a dog or single child. 2 persons is the perfect number for comfort. Brian is a stellar host and I highly recommend.