Reviews

788738 reviews

(0.0)

JoseDaniel R.

5.0April 2026

Dan and his wife took great care of the trailer and were super easy to work with for both pickup and drop-off. I’m glad they had a great time enjoying the outdoors in British Columbia, and I would happily rent to them again anytime.

Esther T.

5.0April 2026

Very punctual and communicative. Left the rig in great condition.

John E.

5.0April 2026

Would host Clayton again at a discounted rate

Thomas M.

5.0April 2026

We had such a great 3-day RV trip! Everything was super smooth from start to finish. The RV was clean, cozy, and had everything we needed to just relax and enjoy the trip.

Valerie G.

5.0April 2026

Lovely RV with everything you need, AJ and Madison have thought of everything! Great communication with the hosts at all times.

Albert M.

1.0April 2026

DISAPPOINTING EXPERIENCE - NO HELP FROM OUTDOORSY!From the very first day, the vehicle presented multiple issues that made it clear it had not been properly inspected or prepared. Critical problems included cabinets and drawers opening during driving, a bed partially collapsing due to a failed latch pin, a malfunctioning retractable step, and a rear-view camera that was unusable due to poor positioning. More concerning was a serious mechanical issue where the front tires were interfering with the frame due to oversized tires, making turning unsafe.On Day 2, Rich, the owner, drove approximately 200 miles to meet us and attempted multiple repairs. He was very nice, and we were genuinely appreciative of his efforts to make things right under difficult circumstances. In addition to addressing the tire/frame interference—by cutting metal from the vehicle’s frame—he replaced several cabinet latches, switching from magnetic cabinet stays to mechanical latches. This highlighted a fundamental issue: the original magnetic stays were not adequate to keep drawers and cabinet doors securely closed during normal driving, resulting in repeated openings and contents spilling throughout the vehicle.The owner also replaced the retractable step control module in what appeared to be a trial-and-error attempt to fix the issue. Unfortunately, this did not resolve the problem. The step continued to malfunction, sometimes extending and retracting unpredictably while driving. Given the height of the vehicle, a functioning step is not a luxury, but a necessary feature for safe entry and exit. Its failure created an ongoing usability and safety concern.By Day 4, the situation had worsened. Newly installed cabinet latches failed again, drawers would not stay closed, and contents continued to spill during normal driving. The suspension began to noticeably wobble, and the water pump failed entirely—further confirming that the vehicle had underlying reliability issues. At this point, we reached out to Outdoorsy to formally report the ongoing problems and seek assistance. Unfortunately, Outdoorsy was not very responsive and was not helpful in facilitating a replacement vehicle. After speaking with Outdoorsy and evaluating the situation, we made the decision to return the vehicle to its owner, as continuing the trip was no longer a safe or reasonable option.Despite providing extensive documentation—including photos, videos, and communication records with both Outdoorsy and the host—the resolution offered was inadequate and unclear. The refund amount provided does not appear to be properly prorated and does not align with what we paid. The total rental cost is also difficult to reconcile, as it is convoluted with Outdoorsy fees that are not clearly itemized in the overall invoice. Rich, the owner, had stated upon return that he would fully refund the unused portion of the rental (26 days) on a prorated basis; however, the amount refunded does not reflect that calculation.

18 Photos submitted by Albert M

Arthur D.

5.0April 2026

Great guests, would rent to them again!

Amanda P.

5.0April 2026

The rv was great. Drop off & pick up were smooth. Host communicated great. We had no hookups and were surprised by propane charges to run the fridge but she was apologetic for the surprise and hopefully has updated the listing to reflect this charge. Previous renters had broken a couple of things which were pointed out and did not impact our stay. We would rent again.

Nathan K.

5.0April 2026

Dmitriy B.

5.0April 2026

Very nice and respectful people. They left the place very clean when they moved out. There were a few minor issues, including some small scratches, but I chose to overlook them because they were very friendly and easy to communicate with. Overall, a positive experienc

Adam J.

5.0April 2026

The RV was great. The owner was very responsive. Will use them again if we do another trip.

Beverly R.

5.0April 2026

Jason and his wife were great. They were great at communicating and returned my van in great condition and right on time.

Beverly R.

5.0April 2026

Jacob was a great guest. He communicated where he was taking my van and returned it perfectly on time.

Elena S.

5.0April 2026

Great guests! Communication was smooth and easy throughout the trip. They treated the RV with great care. Highly recommended — I would gladly rent to them again!

Luis R.

5.0April 2026

Amanda was an excellent guest—responsible, respectful, and very easy to communicate with. It was her first time towing this trailer with her Subaru Outback, and she absolutely loved the experience.

Dan K.

5.0April 2026

Great trailer
Great customer service

3 Photos submitted by Dan K