Communication and support by owners was great! Gertie was very spacious and bed was comfortable and very large. We slept great. I think it’s bigger than a King. Ample storage. We parked near a house and hooked up to an electrical connection. We loved having Gertie as our home away from home. Everything worked very well. We didn’t use the shower but sinks had good pressure and hot water. The outdoor TV under a very large awning was great. The stairs were easy for our Golden to enter / exit. Toilet was great w a serious flush. Driving it was challenging at first as there was bad weather. Gertie handled it well but it’s a beast! It was much smoother on our drive home in perfect weather. It’s a little nerve wracking when semis pass for the driver as it shifts Gertie a bit which I’m sure is normal for an RV. The drive was comfortable and enjoyable for me as the passenger. Radio has Bluetooth. Lots of cameras to help see what’s around you and when switching lanes. We would rent Gertie again. It was very clean and nice. It was lots of fun living out of an RV for a long weekend!