We are very experienced RV owners and users. Flying to our destination and renting an RV makes a lot of sense when you have a limited amount of time to spend at your destination. ,Andrea was easy to work with, very responsive and prepared for our visit. She made our experience very enjoyable.The 2021 Ford Transit Custom Van we rented from Andrea was in good condition. We had some minor issues with the running water due to a seal that was not allowing water to be vacuumed from the tank into the faucet, and we also had a minor issue with interior trim on the back door of the van catching on adjacent materials. We simply avoided use of these components. The rest of the options included with the Van were exactly as we expected and operated great.In terms of accessories - a generator was provided but not used. Nice to know it was available though. Andrea also provided a couple of lawn chairs which honestly were so uncomfortable that we did not use them at all. They provided little if any back support, and required the user to lean uncomfortably back. This style of lawn chair is great for back-packers needing lightweight, small equipment, but not recommended for use for car-camping. There was plenty of room in the fan to store larger, more comfortable chairs.All things considered, we would not hesitate to rent from Andrea again, and we would recommend her to others.