Reviews

12 reviews

(4.7)

Colin M.

1September 2024

I hope my experience with Giuliano was an aberration, but this was a disaster for me. First, on the day of my rental, I showed up at the RV park at 9am where I was instructed to go and given the passcode by Giuliano – only to be told by the RV park manager that I wasn't allowed to take the RV off the lot (or even be there) because rentals are not allowed, and the owner needed to be present to release the vehicle. The owner wasn't reachable by phone, app, or email for hours, all while I waited at the RV park with the staff, my trip now delayed by hours. I had been dropped off by an Uber in the middle of nowhere in Brighton, so I was also stranded without a return ride home if I couldn't get the van.Finally the host woke up around 11am (I assume) and called me back – turns out he lives in ARGENTINA, so he obviously couldn't come and let me out with the vehicle. After hours of debating, the RV park eventually canceled the owner's contract with them on the spot for breach of contract (because he gave his code to me), and allowed me to take it off the lot as the owner's agent – of course, I had to find it first, which took quite a while as it was parked in a totally different numbered spot than the host informed me. The RV park told me not to bring it back. So now here I am with this vehicle I've rented, and no idea where I'm going to return it in ten days.Anyway, once I get in the van, I notice major problems right away. There's a crack in the windshield at least 12 inches long – incredibly dangerous – with multiple other cracks in at least 2 other spots. Outdoorsy needs to do a better job of verifying the safety of these vans – total death trap if a rock were to hit the windshield! The floor was dirty, most of the magnet sunguards don't stick to the windows (so we had limited privacy), the refrigerator was FILTHY, the sliding door's bug net was ripped and therefore unusable, the sliding door itself doesn't close unless you slam it, the gas cap doesn't stay shut... and despite the listing boasting an "indoor shower," one does not exist. (There is an outdoor shower, but the listing is inaccurate.)Overall, I assume I will be his last rental unless he moves it to another storage facility, so no one may ever read this, but I would warn against renting from this host. He put us in danger with a badly damaged windshield (which he claims he didn't know about), put me in a precarious legal position by instructing me to unwittingly trespass on commercial property to pick up the vehicle against the terms of his contract with the RV park, and I wouldn't be surprised if there were other unseen mechanical issues with the vehicle.Giuliano, I'm sorry if this review hurts your feelings, but if you're going to rent out your van commercially and take thousands of dollars from people, you need to be way more responsible of an owner. Repair your windshield, get the vehicle professionally cleaned, fix the damaged items like the bug net and gas cap, set up the backup access code, and be available by phone the day that your renter picks up your vehicle. The stress this rental caused me was unreal.

Mark E.

4June 2024

All in all a good experience. I would just reccomend to rent it out with a full tank of gas instead of a 1/4 and also a full reservoir of washer fluid instead of empty. The oil change light was also on. The awning is missing a leg and the bug screens are torn. But a great way to experience van life for a weekend!

Rhiannon H.

5June 2024

We had a great time. Easy to drive, pretty comfortable for sleeping too! It has definitely been well-loved, but if you’re looking for substance over style, this one’s a winner :)

Outdoorsy

0May 2024

The Host canceled the booking 7 days before departure. This is an automated posting.

Tyler W.

5October 2023

Annelise H.

5June 2023

Tom J.

5June 2023

Great deal for unlimited miles. Host responsive and understanding. Van in good mechanical condition. A little tricky to figure out how everything works and where it goes but once you do it is easy to navigate.

2 Photos submitted by Tom J

Michael M.

3November 2022

Van was ok, registration was expired and there were dash warnings all the time for tire pressure, oil change, and seat belt service, which didn’t inspire confidence. Drove fine despite that.

Erin C.

5October 2022

Richard M.

5September 2022

Tiffany G.

5August 2022

The van was great and had everything we needed. Slept in it 2 nights and had no problems. Perfect for a weekend of camping in Colorado. We would definitely book again.

11 Photos submitted by Tiffany G

Marco E.

5August 2022

It was awesome