Holly was flexible with pick up and drop offs which was great. The trailer is in good shape and came clean and ready for our use. Check with Holly on what will be present when you pick up the trailer as I had missed a few key items that I needed. I watched a few videos on the specific trailer so I was able to familiarize myself with how it all works.Our trip was without any shore power or city water connection so we had special considerations to address (e.g. bringing our generator along to provide power and keep the battery charged). What you should expect is plastic plates, bowls and cups for 5. I brought my own silverware and some specific cooking utensils. You should bring extra toilet paper and paper towel as well as stuff to clean and dry dishes. I had some trouble with the trailers jack but Holly mentioned she replaced it with an electric one so that should not be a concern!Bottom line, expect a functional trailer that you’ll need to account for the specifics required for your trip.