10 reviews

(4.7)

Brett S.

5August 2020

If you are looking for a great experience from start to finish, look no further than this RV from Kym and Troy! We appreciated the care and interest taken by them to provide the best offering possible for our trip. They spare no attention to detail which allows you to focus on your trip and not the myriad other items like furnishings you would need to remember to bring. Foldable chairs, campfire lighter and starter logs, paper products, tools, safety equipment - it was all there! So helpful and very much appreciated!

2 Photos submitted by Brett S

Bill &.

1August 2020

I never saw this vehicle. The booking was cancelled by the owner exactly 1 week before the trip. They were transaction problems. The funds were available but payment was rejected by my bank multiple times. I could have used multiple other payment methods had I understood what was going on. Rather than contact me, after I had already contacted them both, Outdoorsy and the owner cancelled the booking. My wife and are heartbroken. We made purchases and reservations across the country. Anyone could see how committed we were. The human touch would have made this an unforgettable experience for my wife and I-- not happening today. We'll try to find another vehicle and make the best of it.

Lyndsay B.

5July 2020

Troy and Kym were great and their RV was THE BEST for our family of 4's trip out West to Wyoming and Montana! Troy was thorough and very helpful in showing us how to operate the vehicle and was quick to answer our questions. The ride was smooth and all of the RV's functions were easy to operate. The outdoor sound system was an added bonus for chill-axing under the Winnebago's outdoor retractable awning. The vehicle was in perfect shape, very well maintained and the owners were especially careful to keep the vehicle fully sanitized, clean and functioning perfectly when we picked it. Highly recommend!

1 Photo submitted by Lyndsay B C

Kelly C.

5June 2020

We had the BEST experience with Kym's RV. It was in MINT condition. We took it out for 26 days, we drove 4,500 miles and we didn't run into a single issue. The communication with Kym is excellent and they give you a VERY detailed video to watch before you leave so you can learn all about the RV before setting off on your trip. I would absolutely rent this RV again and recommend it to anyone!!

Stephen W.

5September 2019

It was great and I highly recommend!

Therese G.

5August 2019

Kym and Troy were excellent to work with from beginning to end. We were searching high and low for this exact make and model for our "great American roadtrip" from Chicago to Yellowstone (an 11 day trip!!) - we've rented it out West and it's such a great drive and a manageable vehicle. I was thrilled to find it locally - and even happier with our experience with Kym and Troy. The RV itself is exactly as pictured on Outdoorsy, but they go the extra mile to ensure that you're comfortable both with the RV as a vehicle and the accommodations on the RV itself. I had lots of questions prior to our trip and they were quick to answer them - big and little - from what kitchen equipment is included (answer - everything!) to what times work for pickup and drop off (answer - they were very flexible!). Troy even sent a great video tutorial/introduction to the RV prior to our departure date that made things really quick the morning of our pickup. The RV itself was very clean and there were all sorts of "creature comforts" that also made this rental really wonderful - from camping chairs, to a cooler, to a fully stocked kitchen (complete with skewers for s'mores), fly swatters, cleaning supplies and even a propane torch to make lighting our charcoal grill and campfires faster! We didn't need to contact Kym and Troy during the trip (except to send them a picture of the RV under a double rainbow in Yellowstone!), but I had no worries about contacting them if we needed to - they were so responsive before the trip and I knew they would be there during the trip as well. Thanks for a great trip!

Alfred L.

5July 2019

Kym and her husband Troy were very helpful and clear about there RV. We made a nice trip up and down the Michigan peninsula. The RV sleeps 6 people easily - we where 3 grown up and 3 children: two on the big bed in the back, two lowering the table and two above the drivers. The kitchen is well equiped and we cooked quite a bit. Most RV parks have electricity and water, which is crucial because the autonomie without is quite limited.
Pick up and return were so easly - no problem at all. We had a little crack in the front screen and Troy just said it is no problem. He made a little educational video to have a back up which was perfect.

Michael H.

5October 2018

We just returned from a 10 day trip to Charleston SC with a 3 day stop in Nashville in Troy and Kym’s RV. Our son was married in Charleston and the RV was the perfect vehicle to transport the wedding dress, tuxedos and proud parents to the wedding. This was our first time driving an RV but Troy and Kym are the perfect couple to rent from. Kym responds to communications promptly and Troy (who used to do detailing work) makes sure the vehicle is in spotless condition. We called Troy twice from the trip with questions. He answers promptly and walks you through whatever needs to be done. This was a 5 star experience that we hope to repeat with another vacation soon.

Danielle M.

5October 2018

We decided to rent an RV on a whim and were definitely "first timers." Troy and Kym made our trip extremely easy and totally enjoyable. They take great pride in the RV and it shows. It was extremely clean and well maintained. The RV is beautiful inside. Troy took time to walk us through everything we needed to know and and gave us some great camping tips. The camper was well stocked and had many items we didn't realize we might need! They thought of everything. We also had complete confidence that everything was properly maintained and that the RV was safe. Water, propane, gas, heater; everything was filled and in perfect working order. Troy and Kym were awesome to work with. They were very responsive and totally accommodating. We had a question during our trip about the propane and Troy responded within minutes. It was the best case scenario for amateur RVers! We would definitely rent from Troy and Kym again!

Andrew W.

5August 2018

Very helpful all around - top notch communication throughout the entire process. Answered my phone calls and emails right away and even took a late night call while on our trip when I had the simplest question. Took the time to walk me through every aspect of the unit when I picked it up.
RV is very clean and runs perfectly. I would highly recommend renting this RV from Kym. Wonderful experience and very kind people!

3 Photos submitted by Andrew W