Reviews

9 reviews

(4.1)

Chris K.

1April 2024

Horrible experience. The van had issues from the start. The generator never work properly. The control panel failed and the owner tried to blame it on me even though he was having problems before I rented it. No ac or water for the entire trip. Try staying in a van in AZ with no A/C. Left a jacket and reached out to him a said i would send him a postage paid box and he has never responded. Now he wants to make me pay for the control panel. Want a scam on his part
Outdoorsy should never use this guy, he is a crook!

Jacob’s answer

Hello,

LaTanya M.

5November 2023

Outdoorsy

0November 2023

The Host canceled the booking 0 days before departure. This is an automated posting.

Jacob’s answer

We apologize for the last-minute cancellation. The van did not pass our safety and quality checks due to unexpected cosmetic issues caused from prior renters. We're committed to your safety and are addressing this promptly to prevent it from happening to future renters. Thank you for your understanding.

Kat D.

3October 2023

Jacob was on time and friendly. Picking up the van went smooth however it wasn’t very clean. The exterior was very dirty and we had to find a gas station to wash the windshield and other windows. The interior was ok, but the fridge wasn’t wiped out well. The listing advertises that the van sleeps 4, but that’s hard to believe. The lower bed was smaller a little larger than a twin bed but if you are over 6 feet you are to tall for the space. The RIZE part of the van was equally difficult to use for two adults. We are both fit and flexible enough to make it work, but if you are not it would never work. We also needed help during our trip as the exterior lights wouldn’t stop blinking. I texted with the owner and we were working to figure it out when he just stopped messaging and I didn’t hear from him until the next day around noon. When he texted and apologized with with excuses. We felt terrible for everyone at the campground near us because the exterior yellow lights wouldn’t stop blinking… ALL night.

Jacob’s answer

Dear Kat,Size and Comfort: I understand that the bed sizes might not be what everyone is used to in a traditional home setting. As a point of reference, I'm 6'4" and have personally found the bed sizes comfortable. Camping often involves trade-offs for mobility and convenience, and while our van is designed to be as spacious and comfortable as possible, it may not align with everyone's expectations. It's essential to remember this is a camping experience, designed for adventure and not quite akin to a luxury hotel suite.

Gina B.

5September 2023

Jacob was great to work with. He was very accommodating of our last minute return change and was very helpful throughout the process. We thoroughly enjoyed our RV experience with Jacob and highly recommend him and his van!

William D.

5September 2023

Jacob was good to work with and the van operated as expected. We traveled over 3,000 miles in 17 days and had a wonderful trip! While we will need a bigger van on future trips, we think the Thor Rize will be an excellent choice for two travelers/adventurers on somewhat shorter trips, or with a low volume of gear. Should note that the attached bike rack worked out brilliantly (I was doubtful at first blush, but by tinkering with its adjustments it performed flawlessly). All good, thank you Jacob!

5 Photos submitted by William D

Sarah F.

5August 2023

We took the van up to Williams for a family camping trip. Had a great time! Enough sleeping space for me, my husband, and toddler. The pop up bed on top is great for tall people! Jacob was very accommodating and easy to communicate with.

Tim K.

5August 2023

Jacob was great. Answer all my questions while on the trip very quickly. He was a great guy.

Outdoorsy

0July 2023

The Host canceled the booking 2 days before departure. This is an automated posting.