2017 Keystone Sprinter Campfire
2017 Keystone Sprinter Campfire
My name is Joe Burasco, my beautiful wife of over 19 years is Kimberly, and our 3-1/2lb rotten Yorkie Lizzie (She loves the camper too by the way). We live in New Ulm, Texas about 45 minutes West of Katy just North of I-10. We purchased this RV to camp in comfort, our first, though we have been tent camping for years. Our first trip to Jellystone in Kerrville, Texas was a great trip and we are hooked! The best news is we picked a great RV that you too can enjoy when we aren't. Hope to hear from you soon!
AS A FIRST TIME RV RENTER THE EXPERIENCE WAS EASY AND VERY ENJOYABLE THANKS TO KIM AND JOE. THE RV WAS CLEAN AND HAD EVERYTHING WE NEEDED.
THEY ANSWERED ALL OUR QUESTIONS AND VERY FRIENDLY. IF WE COME BACK NEXT YEAR WOULD LOVE TO RENT FROM THEM AGAIN. THANKS KIM AND JOE
This RV was awesome and fit our needs perfectly. Joe and Kim answered all of the questions we had. I would rent from them again. We loved this trip!
Absolutely awesome RV.
The RV was great! It was perfect for our family! Joe and Kim were available when we needed them.
Great people. Easy to deal with
Joe and Kim were great!
The owner Joe is awesome! He went above and beyond giving us extensive information about how the RV worked. He took the time to explaining every concern since this was our 1st time renting an RV. The RV is very very clean and up-to-date. He was punctual dropping it off and picking it up. We are planning to rent this RV again.
Joe and Kim are outstanding to work with. I was new at this and they answered all my questions, even the dumb ones. I will certainly use them again!
Very nice trailer. Great customer service
Joe and Kim were great to rent from! The were quick to respond (a big plus!), communicated well, flexible, and were nice to deal with. The RV was quite nice and we had no problems with it while we had it. We would definitely rent from them again!
We had a great experience with Joe and Kim's RV. We rented it for extra sleeping area for our kids and grandkids. It was very spacious and clean. Everything in it was in top shape and we definintely will be renting again when there isn't enough space for the overflow! The weather was cold and rainy but it was warm and toasty inside!
Joe was very nice and helpful. Camper was very clean and worked great.
Very easy to communicate with Joe and Kim. Excellent instructions, clean and comfortable. Good experience.
It was a pleasure to rent from Joe and Kim. The trailer was so nice and we will rent again from them!
I primarily dealt with Joe and had the pleasure to meet Kim when I picked-up the trailer. Both have been great to deal with. They respond quickly to questions and are most accommodating with pick-up times. They keep their trailers very clean and well maintained. I would recommend them and look forward to renting from them again.
Our experience has more to do with the setup and return process. The trailer is very nice. I especially liked the larger shower and recliners. The size is good.
DO NOT take possession of trailer without everything, EVERYTHING being written down and having them initial all spoken expectations.
We were told upon leaving to simply clean up, empty trash and put all linens in shower. We did this and more but a file was claimed. 80% of claim had to do with trailer not being clean enough upon return.
I would have made it spotless had I been told it was expected. I also assumed they had to deep clean for Covid after return.