This was our first time ever RVing and we had a wonderful adventure! The RV was exactly as advertised and was spotlessly clean when we picked it up. Chris was easy to deal with throughout the process and always replied quickly when we had questions. Since we were flying in, he made sure that we had everything we needed to be comfortable (linens, towels, camp chairs, cooking supplies).Being tent campers we were a bit intimidated by the prospect of using an RV but it was much easier than we anticipated and left us so much more time for exploring - and the RV was small enough to be pretty easy to drive. There is also a great video that Chris recommends watching that goes over all the functions of the RV, and watching it beforehand made everything about using the RV make sense when we got there.If we ever come back to the area, we wouldn't hesitate to rent from Chris again. He was a great host.