4.5
Outdoorsy memberHost since May 2024
Communication
585% response rateTypically responds in less than 6 hours
About Joan's RV rentals
We live in Vegas for 2 years, we love here. We have two sons and a dog.
4.5
Outdoorsy memberHost since May 2024
Communication
585% response rateTypically responds in less than 6 hours
Memories made on trips with Joan Chan's RVs
Stacy C.
1May 2025
This was my first experience with Outdoorsy. Hours before I was scheduled to pick up the car, the host indicated she would not be present. Asking if she would be able earlier to provide a walkthrough, she replied that the car could be picked up earlier for a fee which did not answer my request for a walkthrough. Customer service helped us since she was not available. Indicator lights starting going off just 140 miles into our trip (engine indicator, cruise control). More lights went off the next morning which we had to address before we could start our day. On our second to last day, when we we only a few miles down the road, the car died completely. Thank God we were at a scenic stop at Red Canyon and a gentlemen happened to have jumper cables. We promptly returned the car to the owner a day early. We were lucky we were not stranded in the middle of the desert with no signal. Absolutely not what should be expected from an average Outdoorsy host, let alone someone who had been designated as a 'SuperHost'.
Joan’s answer
We always conduct a thorough inspection of the vehicle before handing it over to any guest. In our past experience, we have never encountered an issue like this. On the contrary, we are concerned that the situation may have been worsened by improper adjustments made by the guest.
Joseph D.
4April 2025
Car was great and suited our needs. Roof top tent was comfortable and camping supplies provided were very helpful! Host was responsive and good with communication. The only negative was that the “refrigerator” would not work. We ended up just using it as a cooler and buying ice. Host was apologetic. We would’ve preferred a regular cooler just to have more space for food.
Niclas W.
5April 2025
Pearl D.
5April 2025
Karoline P.
5March 2025
The car runs really good. I had a great trip.
Communication is flawless.
Communication is flawless.
Sierra D.
5March 2025
Michelle G.
5December 2024
Pop up tent was safe and secure. A nice supply of food camping gear supplied.
2 Photos submitted by Michelle G.
Cassandra J.
4October 2024
Great trip great gear, but near the end the car started to act up a little bit.
Julie C.
5October 2024
Everything was as described. It was perfect for me trip to Utah. I'd book it again!
Joan’s answer
Thank you very much ❤️
Damen D.
5October 2024
We had a great time, thanks for the opportunity and great experiences were had!
Joan’s answer
Thank you very much ❤️
10 Photos submitted by Damen D.
Ryan B.
5September 2024
Great trip to see grand canyon
Toma H.
5August 2024
The owners are a great couple who nicely modified the Subaru for budget yet amazing camping experiences! Chunky tires, strong engine, tent set up are great. Also feels good on a road at high speeds. Rent comfortably sleeps 2 and it is very to set up and fold.
