3.8
Outdoorsy memberDealer since February 2019
5% response rate
About AVIS explore
La société Avis explore, créée en 1979, s'est imposée sur Paris et la région parisienne comme le leader de la location de camping-cars en France. La société est franchisée Avis pour le produit camping-car et ceci depuis 1985. Le service Avis explore, c'est plus de 40 ans d'expérience au service exclusif de la location de camping-cars, c'est aussi un réseau dense de concessionnaires Avis et Pilote, toujours prêts à vous servir. Les camping-cars Avis explore, tous très récents, sont révisés et contrôlés avant chaque départ. Ils vous permettront de voyager en toute quiétude à travers l'Europe. Avis explore, founded in 1979, has established itself in the Paris region and become the leader in motorhome rentals in France. Our company has been an Avis© franchise for motorhomes since March, 1985. Avis explore is dedicated to motorhome rentals only... we know our business well so you are served by specialists. Our service has all the characteristics of a journey in a motorhome; our personel and technicians are trained to serve you best and to fulfil your needs! Avis explore is the owner of its vehicles and 80% of the fleet is changed each year. All our motorhomes are models current-year or late models. Avis explore is privately owned and independent, but has a close relationship with one single motorhome manufacturer providing the best product selection and ongoing product knowledge.
3.8
Outdoorsy memberDealer since February 2019
5% response rate
107 RVs available to rent
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Memories made on trips with Antoine Vaucher's RVs
Guy C.
4.0July 2026
Bonjour,
Le Camping-Car pourrait avoir certains objets de nettoyage à bords dont un petit balai et des linges à vaisselle. Ceci faciliterait le nettoyage au retour. Aussi, avoir un ensemble de couverts uniformes. S’assurer que le drap contour est de la bonne dimension ( lit simple VS lit double).
Le Camping-Car pourrait avoir certains objets de nettoyage à bords dont un petit balai et des linges à vaisselle. Ceci faciliterait le nettoyage au retour. Aussi, avoir un ensemble de couverts uniformes. S’assurer que le drap contour est de la bonne dimension ( lit simple VS lit double).
Catherine P.
0.5July 2026
J'ai payé 1 € pour un forfait kilométrage illimité et on m'a indiqué que cette option n'était pas disponible pour une location de moins de 7 jours. Cette information n'est pas mentionnée sur votre site web. Le contrat de réservation que je possède indique bien le 1 € payé pour la promotion kilométrage illimité (je peux vous en envoyer une copie). Or, les détails ci-dessous n'en font pas mention : cette information a disparu. Pourtant, le prix final reste le même, à 513 € ?
Florian L.
5.0July 2026
Location de van agréablement satisfaisante, nous avons été accueilli et briffé par Maxime tres professionnel et à l écoute , les instructions ont été super bien transmis ,personne très compétent qui nous a permis de profiter de notre véhicule.
Je recommande cette entreprise.
MR LE FOLL OLIVIER.
Je recommande cette entreprise.
MR LE FOLL OLIVIER.
Niccolo' M
4.0July 2026
The entire Avis staff was highly competent and helpful throughout the camper handover process. Our overall experience with the vehicle was very positive—it was brand new, in excellent condition, and fully equipped with everything we needed.
The only reason I am not giving a 5-star rating is due to an issue with the linen supplied for the two single beds (which, ironically, cost more than the double bed set). Both mattress protectors were the wrong size and much too short for the single beds, meaning we couldn't use them at all.
Given this inconvenience, I would expect a partial refund or a discount voucher for a future rental.
The only reason I am not giving a 5-star rating is due to an issue with the linen supplied for the two single beds (which, ironically, cost more than the double bed set). Both mattress protectors were the wrong size and much too short for the single beds, meaning we couldn't use them at all.
Given this inconvenience, I would expect a partial refund or a discount voucher for a future rental.
Lucille H.
1.0July 2026
We were totally dissatisfied with the condition of the motorhome. The motorhome was poorly prepared for our rental of 12 days. There were a large number of defects in the motorhome which denied us the enjoyment of our holiday in Europe
There was little support provided by Avis Paris.
We spent most of the 12 days trying to fix faults with the motorhome which prevented us from implementing our long planned for 12 day itinerary.
We intend to make a claim for compensation for our inconvenience associated with this hire. We will lodge a formal complaint with Avis Paris Avis Australia and driveway Australia
Our experience with Avis hire has been completely negative and our planned holiday in Europe was stressful disappointing and unenjoyable.
There was little support provided by Avis Paris.
We spent most of the 12 days trying to fix faults with the motorhome which prevented us from implementing our long planned for 12 day itinerary.
We intend to make a claim for compensation for our inconvenience associated with this hire. We will lodge a formal complaint with Avis Paris Avis Australia and driveway Australia
Our experience with Avis hire has been completely negative and our planned holiday in Europe was stressful disappointing and unenjoyable.
Marc V.
1.0June 2026
Camping car neuf dans lequel le réfrigérateur ne fonctionnait pas car les plaques d'hiver n'avaient pas été retirées.
Nous sommes restés 4 jours sur 7 sans réfrigérateur avec une température de 40 degrés. Nous avons du jeter une grande partie de nos provisions et bien sur pas d'eau fraîche.
Le tuyau de remplissage du réservoir d'eau n'avez pas les embouts adéquats donc très compliqué de faire le plein d'eau.
Les pieds du store extérieur ne tenais pas car mauvaise explication au départ.
Nous avons du trouver par nous même le régulateur de vitesse et la supression de l'aide au maintien dans la voie (Conduite très désagréable avec l'aide au maintien dans la voie).
Donc vraiment déçu par votre prestation.
Nous sommes restés 4 jours sur 7 sans réfrigérateur avec une température de 40 degrés. Nous avons du jeter une grande partie de nos provisions et bien sur pas d'eau fraîche.
Le tuyau de remplissage du réservoir d'eau n'avez pas les embouts adéquats donc très compliqué de faire le plein d'eau.
Les pieds du store extérieur ne tenais pas car mauvaise explication au départ.
Nous avons du trouver par nous même le régulateur de vitesse et la supression de l'aide au maintien dans la voie (Conduite très désagréable avec l'aide au maintien dans la voie).
Donc vraiment déçu par votre prestation.
Franck B.
5.0June 2026
Bon rapport qualité prix. Camping car moderne.
Corinne N.
4.0June 2026
Ns regrettons d'avoir été briefé au départ par une stagiaire qui nous as donné de mauvaises informations (gaz, nettoyage, ravcord du tuyau d'eau)
Résultat : une bouteille de gaz de marque étrangère sur les bras (58€) et un nettoyage à faire au dernier moment du van sinon 250€ à payer et achat d'un embout de tuyau pour le réapprovisionnement en eau à l'étranger)
L'accueil à l'agence est malgré tout chaleureux et professionnel qd il s'agit des personnes qualifiées.
Résultat : une bouteille de gaz de marque étrangère sur les bras (58€) et un nettoyage à faire au dernier moment du van sinon 250€ à payer et achat d'un embout de tuyau pour le réapprovisionnement en eau à l'étranger)
L'accueil à l'agence est malgré tout chaleureux et professionnel qd il s'agit des personnes qualifiées.
Stelios A.
4.0June 2026
Brand new motorhome absolutely spotless and we have returned it in that way. Mr Nicola was exceptional in explaining everything when handling over the motorvan. We had alovely time but there is something to notefor future reference the solar pannels are not enough for the caravan's battery so the plug with an adaptor is necessary, and adaptor was not provided. We had some stress having to park under sunlight or keeping the motor going. Not ideal for camping places. Also the refrigerator is consuming more battery than normal even in te low mode.
Bruno C.
5.0June 2026
Ma première expérience en camping car est réussie. Le véhicule est neuf donc je suis parti l'esprit léger et plus détendu que si j'avais loué à un particulier.
La perception et la réintégration du véhicule se sont très bien passées et j'ai laissé ma voiture sur le parking durant la semaine de location.
Je souligne un détail concernant le réfrigérateur qui n'était pas froid au départ. Il était donc difficile de maintenir les aliments au frais en itinérance. La situation s'est améliorée lorsque nous étions stationnés avec l'alimentation en 220V.
Je n'hésiterai pas à utiliser les services de AVIS explore pour une prochaine escapade.
La perception et la réintégration du véhicule se sont très bien passées et j'ai laissé ma voiture sur le parking durant la semaine de location.
Je souligne un détail concernant le réfrigérateur qui n'était pas froid au départ. Il était donc difficile de maintenir les aliments au frais en itinérance. La situation s'est améliorée lorsque nous étions stationnés avec l'alimentation en 220V.
Je n'hésiterai pas à utiliser les services de AVIS explore pour une prochaine escapade.
Andrew S.
1.0June 2026
Dear Avis explore
Yesterday we encountered a challenging and extremely unpleasant experience returning our motorhome to your franchise depot in Bordeaux. There are a number of issues we require resolving:
1. During our camping trip on the first day we noticed that the habitation door was extremely stiff to open from the outside. In fact my wife was unable to open it. We assumed this was normal for this van. However after reading up about the situation it appears that a pilote Motorhome habitation door has a common fault with the door alignment and door lock mechanism coming disengaged. This requires good maintenance especially when it’s used on a regular basis. Unfortunately the door stopped functioning on the second last day of our rental. This required us to have the inconvenience of only being able to open the door from the inside. On returning the vehicle we told the depot immediately what had happened and that it required servicing. We then encountered a very distressing situation; with the depot claiming we had broken the door and wrote a handwritten note presenting us with an immediate demand to pay over €480! For a whole new door handle! This was done with no mechanical engineer inspecting what really needed to be done to fix the door mechanism fault. We refused to pay as we had not maliciously broken or accidentally broken the door, as we knew it was a common fault and it just stopped working! After 2 hours of arguing and calls to Avis explore customer services who were most unhelpful and accused us of breaking the door and not listening to the truth; we had no option but to pay this amount as we had a 900 km journey ahead of us.
It took us over 2 hours of pleading and most unpleasant arguments from the depot to even get them to issue us an official Avis explore invoice and damage report. They wanted us to pay them directly rather than officially to Avis who our contract was with.
Whilst discussing this issue on the phone with Avis explore it was agreed that if we paid they would send an engineer to assess what had happened and what was required to fix the fault; and return us our money if the original quote was incorrect. Our understanding of this fault is it can be resolved by a reattachment of the internal door mechanism. Plus a readjustment of the door so it doesn’t happen to another customer. I would like to point out that when we told the lady at the depot Avis explore would be sending an engineer to check the fault she became extremely aggressive towards us. This can only mean that she had something to hide which is very concerning.
Yesterday we encountered a challenging and extremely unpleasant experience returning our motorhome to your franchise depot in Bordeaux. There are a number of issues we require resolving:
1. During our camping trip on the first day we noticed that the habitation door was extremely stiff to open from the outside. In fact my wife was unable to open it. We assumed this was normal for this van. However after reading up about the situation it appears that a pilote Motorhome habitation door has a common fault with the door alignment and door lock mechanism coming disengaged. This requires good maintenance especially when it’s used on a regular basis. Unfortunately the door stopped functioning on the second last day of our rental. This required us to have the inconvenience of only being able to open the door from the inside. On returning the vehicle we told the depot immediately what had happened and that it required servicing. We then encountered a very distressing situation; with the depot claiming we had broken the door and wrote a handwritten note presenting us with an immediate demand to pay over €480! For a whole new door handle! This was done with no mechanical engineer inspecting what really needed to be done to fix the door mechanism fault. We refused to pay as we had not maliciously broken or accidentally broken the door, as we knew it was a common fault and it just stopped working! After 2 hours of arguing and calls to Avis explore customer services who were most unhelpful and accused us of breaking the door and not listening to the truth; we had no option but to pay this amount as we had a 900 km journey ahead of us.
It took us over 2 hours of pleading and most unpleasant arguments from the depot to even get them to issue us an official Avis explore invoice and damage report. They wanted us to pay them directly rather than officially to Avis who our contract was with.
Whilst discussing this issue on the phone with Avis explore it was agreed that if we paid they would send an engineer to assess what had happened and what was required to fix the fault; and return us our money if the original quote was incorrect. Our understanding of this fault is it can be resolved by a reattachment of the internal door mechanism. Plus a readjustment of the door so it doesn’t happen to another customer. I would like to point out that when we told the lady at the depot Avis explore would be sending an engineer to check the fault she became extremely aggressive towards us. This can only mean that she had something to hide which is very concerning.
Jean-marc S.
3.0June 2026
Expérience mitigée vis à vis du modèle loué malgré son état quasi neuf par contre une totale satisfaction du contact relationnel avec l'exploitant de la concession.
Simon D.
5.0June 2026
Véhicule propre, confortable, prise en charge et retour rapide.
Jean-roch J.
5.0June 2026
Tout a été impeccable le camping car génial on a fait un très beau voyage grâce a avis explore. Je le recommande.
Francoise A.
5.0June 2026
Parfait
Jimmy C.
4.5May 2026
Expérience extraordinaire, véhicule en excellente condition et confortable idéal pour notre road trip dans le sud de la France.
