173 reviews
(4.9)Danny A.
4September 2025
This was my 4th rental and once again Moses and his spouse provided A+ customer service, the check out was easy and quick, and the check in was the same (my spouse’s cleaning job was complimented!). My phone calls were always answered by Moses in a very timely manner.
The reason a 1 star deduction is, in my opinion this rig was not ready to go out for a rental. The sofa sleeper was shredded (embarrassingly ugly), while we were headed to our destination the check engine light came on and we could not locate an owner’s manual (so we called Moses and he said if there was not anything negative with the gauges we could ignore the light), and when we got to our campsite (a dry site) parked and commenced to camping! In the morning I opened the freezer to get some ice and saw all the ice was melted and our food was warm in the fridge. I had to scrounge fridge space from neighbors, restock my ice chests, buy a bunch of ice from the campsite store, and we re-leveled the rig as per Moses direction all to no avail. The fridge never worked until I returned the rig and it miraculously started working again.
I was very pleased A Family Affair RV rental was very generous with their compensation for our troubles.
Thank you Moses and I think I will stick with trailers in the future.
The reason a 1 star deduction is, in my opinion this rig was not ready to go out for a rental. The sofa sleeper was shredded (embarrassingly ugly), while we were headed to our destination the check engine light came on and we could not locate an owner’s manual (so we called Moses and he said if there was not anything negative with the gauges we could ignore the light), and when we got to our campsite (a dry site) parked and commenced to camping! In the morning I opened the freezer to get some ice and saw all the ice was melted and our food was warm in the fridge. I had to scrounge fridge space from neighbors, restock my ice chests, buy a bunch of ice from the campsite store, and we re-leveled the rig as per Moses direction all to no avail. The fridge never worked until I returned the rig and it miraculously started working again.
I was very pleased A Family Affair RV rental was very generous with their compensation for our troubles.
Thank you Moses and I think I will stick with trailers in the future.
Arthur C.
5August 2025
I have to give Moises and his wife a 5 star rating for their exceptional service. The RV assigned to us was delivered in perfect condition and ready to go (up to and including the refrigerator already nice and chilled). Moises and his wife were extremely helpful throughout the entire process and I highly recommend them. Arthur
Rod A.
5August 2025
Most importantly.the owner Moses.great guy.very friendly.very clear instructions and fair deal .no BS or hidden fees.very transparent.i wish to rent rv from this family owned rv in the future.thank you moses.
Patrick G.
5August 2025
It’s definitely a family affair, husband and wife getting things done with great customer service. First time renting RV with them but won’t be my last. Very Professional and very clean RV.
Russell M.
5July 2025
Excellent check-out, check-in, service, and equipment. I love working with Moises. Great company an very professional.
David C.
5July 2025
The rental was very easy and straight-forward. Coupled with freindly and knowledgable staff, this rental ended in happy memories. As a first timer, I was explained the essentials, how much weight I could tow, what size hitch I needed, the functions of an RV Trailer, etc... My family will be returning customers.
Jason B.
5June 2025
We rented for a week and had a great experience. The vehicle fit 2 adults and 4 kids. The vehicle was low mileage, in good condition and as advertised. We appreciated excellent customer service from Moises. He gave good advice and responded quickly. The vehicle helped make our trip exceptional.
Haley W.
5May 2025
Very professional and friendly. Fair price too!
Louman C.
5May 2025
Rented a 2024 Entegra Odyssey 30z RV for a few days and it was a great experience! We made the reservation online through their website and it was a very smooth process. Pickup was easy as well and they gave very good instruction to first time RVers on the ins and outs of the RV. RV was clean and well prepared. Drop off was simple as well. Will definitely rent again from a Family Affair! Thank you
Veronica M.
5November 2024
Donald L.
4.5October 2024
Quick easy pick up and drop off. The trailer was clean and had great upkeep. I would recommend to others and will be using them again.
John F.
5September 2024
Meladrea C.
5September 2024
Great experience, accommodating and professional staff!!!
Daniel Z.
5August 2024
Moises was very helpful and informative on my rental, and I recommend going here to get your RV rental. We will definitely be coming back.
Marsha S.
5August 2024
Great service from owner Moses. we loved this trailer! Very roomy and stayed very cool Will rent again next year.
Gloria P.
5August 2024
Friendly people
Great place to rent
Great place to rent
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