167 reviews
(4.8)Andria T.
5.0September 2026
The whole process of renting, pick-up, and drop-off was really easy. The host had good communication from start to finish. The van was exactly as advertised and had everything we needed for an amazing trip - even bear spray. We really loved the battery charger and found the mattress to be really comfortable. Compared to other similar vans we looked at this one was much cheaper, albeit a bit smaller and a little rough around the edges. We loved our trip with Woodie and would absolutely rent this van again!
3 Photos submitted by Andria T
Matthew C.
2.0August 2026
The interior lights did not work, as well as the vent fan in the roof. I was told if I had any problems to text and they would help. I text and never received a reply. Before we left I asked about whether we could drive on a particular road, and was told that they would ask the owner and get right back to me. I never heard from anyone The gas gauge also didn't work. We also explained before we left that we would be returning the van 1 day earlier than originally discussed and was told it would be no problem. When we got back to turn the van in no one returned our text or calls. The owner did eventually contact us, and had no idea we were returning the van a day early.
Thomas’s answer
Hello Matthew,
We found the interior lights in the ceiling worked fine with the switch on the wall. What number did you text? My personal text number is listed on the website and in the receipts and contact form you signed.
In reference to Mccarthy road, that is off limits as published in our dirt road policy. Same with Denali road. We do allow up to ten miles of dirt road as published on our website and explained in the contract.
We have a formal communication via the website where we ask that all customers use for things like this. We never got any email requests via our website. And the delivery agent never explained about the day early or we would have noted this on the website to communicate this internally.
Sorry , but we try to communicate all things quickly.
The gas gauge does work, however it is a large (35 gallon) tank and for some reason, it doesn't move down until it is about 17 gallons left.
Sorry for the confusion, hope you had a great trip.
Tom
We found the interior lights in the ceiling worked fine with the switch on the wall. What number did you text? My personal text number is listed on the website and in the receipts and contact form you signed.
In reference to Mccarthy road, that is off limits as published in our dirt road policy. Same with Denali road. We do allow up to ten miles of dirt road as published on our website and explained in the contract.
We have a formal communication via the website where we ask that all customers use for things like this. We never got any email requests via our website. And the delivery agent never explained about the day early or we would have noted this on the website to communicate this internally.
Sorry , but we try to communicate all things quickly.
The gas gauge does work, however it is a large (35 gallon) tank and for some reason, it doesn't move down until it is about 17 gallons left.
Sorry for the confusion, hope you had a great trip.
Tom
Nathan C.
5.0August 2026
Host and personnel: excellent communication, and they went out of their way to make the pickup and drop-off very smooth. Also, when I found the 12V round ports inoperable before we started traveling, the host took time to fix them on the spot.
The RV. The one we rented was an older one, but clearly has been loved and cared for. Everything worked, even though there were some cosmetic problems, the worst being a windshield crack that didn't affect safety but marred the view somewhat; and some difficulty getting the electrified popout to change position, which we did overcome. We had six people traveling, maximum occupancy, and cooked most of our meals in the RV; still enjoyed it very well. None of us was very tall, which was a plus especially during the rotation sleeping in the table space.
Certainly I will recommend this outfit to any friends or family who wish to RV in southern Alaska. Much appreciate the service.
The RV. The one we rented was an older one, but clearly has been loved and cared for. Everything worked, even though there were some cosmetic problems, the worst being a windshield crack that didn't affect safety but marred the view somewhat; and some difficulty getting the electrified popout to change position, which we did overcome. We had six people traveling, maximum occupancy, and cooked most of our meals in the RV; still enjoyed it very well. None of us was very tall, which was a plus especially during the rotation sleeping in the table space.
Certainly I will recommend this outfit to any friends or family who wish to RV in southern Alaska. Much appreciate the service.
1 Photo submitted by Nathan C
Melanie K.
5.0August 2026
Thomas’s answer
Thanks for your 5 star review! hope you had a great trip. Tom
Maria B.
5.0July 2026
We had an amazing two-week trip around Alaska with Woodie! Although the van is small, it was the perfect size for the two of us. The bed was comfortable, and there was enough storage space for everything we brought.
5 Photos submitted by Maria B
Barry D.
5.0September 2025
Thomas’s answer
Hi Barry, thaks forthe nice review. e really enjoyed meeting you and your gang. We retrieved the motorhome from Fairbanks without incident. everyting went very smooth. Hope you had a good train ride back. See you again next season. Tom
Kristen C.
5.0September 2025
Thomas’s answer
Hi Kristen, Thanks for the great review. We look forward to your return trip next seaso. Tom
Amelia F.
5.0August 2025
Thomas’s answer
Hi Amelia, Thanks for the nice review. We were happy To see that you enjoyed your trip to Big, Bold and beautiful Alaska Tom
Arlen W.
5.0August 2025
Alaskan Family Motorhomes was very flexible, with a wealth of experience & dedication to serving our need for a temporary home on wheels. The RV wasn't perfect, but it ably met our needs, covering about 1500 miles of rough, Alaskan highways. We had to make some last-minute adjustments in our 2-week vacation and AFM made everything easy. Recommended...
Thomas’s answer
Hello Arlen, thanks for the nice words. We try hard to make our motorhomes, reliable safe and fun. I’m glad you had a great trip.
Brian T.
5.0August 2025
No problems with anything and all went well. I would recommend your campers and will rent again Pickup at airport was on time and quick. same with return.
Thomas’s answer
Hi Brian,
Thnks for the nice review.
We are looking forward to your return.
Tom
Thnks for the nice review.
We are looking forward to your return.
Tom
Pat M.
5.0July 2025
Thanks AFM. Although not the brand new vehicle experience, price and availability were above expectation. Beluga was a very cute unit. It suited quite well for our 420th trip to Alaska. The owner was very kind and personable. The gal that delivered and received us was so kind and had such wonderful ambiance, we just had to take her with us to breakfast. The van was great. My wife cant sleep with my snoring, thusly, the tent topper was the perfect solution. Thank you.
Thomas’s answer
Pat, It was great seeing you again. Thanks for being such a loyal and easy to work with customer. We look forward to seeing you on your next trip to Big Bold and Beautiful Alaska. I will be sure to tell the team about your great review. They really enjoyed seeing you. Tom.
Korey F.
5.0July 2025
Was great customer service and the RV made our trip amazing! Will definitely use again in the future.
Thomas’s answer
Hi Korey, Thanks for the great review.
Let us know how we can serve you again.
Tom
Let us know how we can serve you again.
Tom
Bruce B.
5.0June 2025
Great rental at a great price, super good customer service.
Thomas’s answer
Hi Bruce, Thanks for the great review.
Good to hear from you.
I am glad you enjoyed coming to our beautiful state.
Tom
Good to hear from you.
I am glad you enjoyed coming to our beautiful state.
Tom
Kacey A.
5.0June 2025
10/10 recommend. Great service and great van. Made my trip memorable
Thomas’s answer
Hi Kacey,
thanks for the great review.Our team works hard to make sure you get a fantastic trip . We are glad you had fun!
Tom and support team
thanks for the great review.Our team works hard to make sure you get a fantastic trip . We are glad you had fun!
Tom and support team
Rosanna A.
5.0September 2024
The pick up and drop off were easy and convenient. We had such a comfy stay thank you Alaskan Family Motorhomes
Thomas’s answer
Hello Rosanna. Thank you for the nice review. We try hard to make all our guests feel welcome. I am glad you had a great trip here and beautiful, big and bold Alaska.
Nirav P.
5.0September 2024
Had such a great trip in their Beluga Van. Ran great in most conditions. Great Service and generous. Pat was very friendly host. Tom was super helpful as well when we had couple minor hiccups with the van. Highly recommend them.
Thomas’s answer
Hi Norah. Thanks for the great review. It was a pleasure to work with you. Congratulations on your new engagement! Tom
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