3 reviews
(4.7)
Shawna E.
4July 2024
Randee has great customer service skills. But there were some moderate issues with the older 2017 RV. Such as fridge/ freezer not working, dry/ semi stuck locks, radio stuck in Demo mode, no grease on trailer receiver or ball, and the bike rack not moved over as she stated. We worked through everything with reasonable outcomes.. We repaired some issues and helped others. It's a 1997 and 21 feet could use some attention.
Randee’s answer
Shawna it was such a a pleasure to have you as a guest. I am sorry we could not work through the issues over the phone. However, I was able to get the fridge to fire up, first try, upon its return. The demo mode on the radio was also reset first try by pulling and replacing the fuse. I am curious what is meant by 1997. I am glad you taught me about the grease, but it is not feasible to use on these trailers as it gets all over everything and has caused issues already. Again, It was a pleasure to meet you. Thank you for your business.
13 Photos submitted by Shawna E.
Dean K.
5July 2024
Randee was great to work with in every respect. She delivered the trailer and took a lot of care to set everything up, and then picked up the trailer when we finished our stay. Trailer was very well stocked and perfect for our needs. We hope to be back next year!
Rachel K.
5June 2024
Randee was excellent to work with, she is very responsive and so accommodating, she even started the A/C to make certain I was comfortable upon arrival. My overall experience was great and the trailer is beautiful.
My only disappointment was that the queen bed was an air mattress, which is not what I expected in a trailer but it may have been my error not seeing that in the trailer description. I highly recommend working with Randee.
My only disappointment was that the queen bed was an air mattress, which is not what I expected in a trailer but it may have been my error not seeing that in the trailer description. I highly recommend working with Randee.
Todd S.
5May 2024
Randee was awesome to work with. It was a great trailer and she went above and beyond to make us successful. I highly recommend renting from Randee!
Bridgette T.
5August 2023
The Humble Hideout was a perfect trailer for our trip to the lake and Randee was a fantastic host. She went above and beyond to make sure we had everything we needed and was extremely easy to coordinate with.