12 reviews
(4.9)5
92 %
4
8 %
3
0 %
2
0 %
1
0 %
Communication
4.9Cleanliness
5Maintenance
4.7Value
4.8Listing Accuracy
4.9
Lee M.
5November 2023
If I could give more than 5 stars, I would. They went above and beyond and were so incredibly accommodating. We drove 5 hours the first day before stopping at a hotel that night. However, the Sprinter Van had a mechanical issue/warning (of no fault of the owners). The vehicle ran fine but the owners went out of their way that evening to swap our Van with a comparable one they had in their fleet. This meant they drove 5 hours that night, swapped the vehicles in the middle of the night, and then they drove 5 hours back. I was so impressed with their proactiveness!
Mark G.
5June 2023
Excellent customer service and communication!
Braden H.
5July 2022
I wish there were six stars!
Raymond J.
5October 2021
Our experience with RS Luxury exceeded expectations and was thoroughly enjoyed! The amenities, comfort and space of the Presidential Sprinter were first-class— heaven on wheels for our party of seven. And, the owner’s customer service was exceptional! Highly recommend RS Luxury to anyone seeking five-star, luxury transportation and stellar customer service. Looking forward to our next voyage!
Jason P.
5October 2021
It was an amazing service and handling by the owners. Very accommodating and the vehicle was in spectacular shape. I used this for the VirginiaTech vs ND game and it was the hit of the parking lot. A very comfortable ride which my wife enjoyed driving from Md to VirginiaTech. I would highly recommend this company and specifically this vehicle.
Sergii S.
5August 2021
Great car, great service. Will definitely do this again...
Babu D.
5June 2021
The van was very luxurious, spacious and comfortable to drive. The navigation system was not great, so ended up using phone but other than that it was awesome experience.
Outdoorsy
0March 2021
The Host canceled the booking 0 days before departure. This is an automated posting.
Steven D.
5October 2020
Excellent travels
William K.
5September 2020
Wonderful experience. A truly luxurious Camper Van, very comfortable, easy to drive. Delivery and pick up were timely and hassle free. It really is a travelling 4 Seasons hotel -- you feel surrounded by craftsmanship and an attention to detail. Worth every penny.
Christopher C.
4August 2020
Some confusion about delivery arrangements but worked it out. Vehicle uses diesel - i was surprised by that but it worked out. Mileage was good for a vehicle that size. Very comfortable!! No hot water (by design). Door to bathroom missing 2 of 3 screws on top hinge made it very hard to close. Safety feature for driving are superb. Easy to handle. Comfortable to drive. Not much space for luggage but great for short jaunts to a camping/ RV facility that has public showers. “Sleeps two” will work but only for short people
Ray D.
5August 2020
Working with RS Luxury was awesome, communications were excellent and delivery and pick up to our house in Vienna VA was perfect. The Presidential van truley met our needs for several long trips that we wanted to have an RV type bathroom so we did not have to use the rest rooms.
Basil G.
5August 2020
Our entire family highly recommends this Mercedes Benz Presidential Sprinter and RS Luxury!!! RS Luxury was great to work with and extremely responsive with excellent communication and customer service!! Our traveling family, which consisted of four (4) adults and five (5) teenagers originally rented this vehicle to travel to Burlington, Vermont. However, because of that state’s travel restrictions, we decided to use the Sprinter to do driving tours of several college campuses in Virginia and North Carolina. The teenagers were captivated and occupied for hours by the amenities (i.e. TVs, video games, WiFi, Apple TV, music, etc.). The adults were captivated and occupied by the comfort and luxury and their own separate entertainment. This MB Presidential Sprinter made our long family trips enjoyable, comfortable and fun for all!! The comfort and technology make the MB Presidential Sprinter super easy and enjoyable to drive. Again, we highly recommend the MB Presidential Sprinter for comfort, luxury and family fun. We enjoyed the trips as much as the destinations!
R S Luxury’s answer
Thanks a million Basil! We are so happy to hear your experience with R S Luxury was pleasurable and the Unit was everything you desired for your road trip!