632 reviews
(4.8)
Michael F.
1June 2025
We caught the Owner of the RV (Niki) trying to record us in the bedroom of the RV. I spoke with her one the phone and voiced my concern about the recordings, she claims the device wasn't recording, although she also claims to know everything we were doing... which doesn't add up. Either way, the Owner got caught being a Peeping Tom and tried taking our damage deposit out of spite.
Fireside’s answer
The rental contract you signed clearly states that we have the authority to place GPS tracking devices on our RVs, as is standard practice in the RV and car rental industry. These vehicles are our property, and GPS devices are used to locate and recover them when their location is not disclosed accurately.
Kimberly H.
5June 2025
I love this camper!! Everything is perfect, the set up, accommodations, and towing with my Jeep was easy. Natasha and Ricky are great, every detail was gone over, even down to the most minor before leaving with the camper. I will DEFINATELY take this again. Thanks Natasha and Ricky, Peabody and I had a great time, everyone at the campsite loved it as well.
Fireside’s answer
Thanks Kimmi
Glad u guys had a great time!!!
Glad u guys had a great time!!!
Lisa H.
5June 2025
Fireside’s answer
Thanks, Lisa. So glad you enjoyed the Thor Sanctuary. You guys were awesome guests and you're welcome back anytime 👋
Chloe C.
4June 2025
The RV was clean and as pictured. We had an issue with the water pressure, the vent fan above the stove and we never got the code for the radio to be able to use it in Bluetooth mode. Other than that everything about the RV was as described. The only reason for my 4 star rating pertains to the add on we did for them to take it into Bonnaroo music festival and set it up. We were prepared to wait but didn’t expect it to be over 3 hours and I kind of felt like once it started taking too long they were avoiding us rather than just being straight up with us. It was kind of chaotic and unorganized once we got there too, the guy pulling it in wasn’t sure what passes we needed for him to get in and was just kind of hoping for the best??? Which if you’ve ever been to a music festival that big you understand why “hoping for the best” doesn’t cut it after months of careful planning and coordination. Long story short just don’t add on the drop off / pick up to your trip and save yourself the trouble if you can towing it in yourself.
Fireside’s answer
We are sorry for the long wait times to enter the Bonnaroo Festival but as we explained and warned each renter as they arrived at our staging lot the drivers were experiencing sitting in line 2-5 hours to enter. We never avoided you but simply had multiple renters here at one time we were trying to assist. I made you aware of updates as I received them. At one point I even asked since you had a truck were you comfortable to pulling the unit in yourself to which you stated No you and your partner were not comfortable towing the unit in the traffic. Once a driver became available, we got you in line along with 2 other renters that had been waiting as well. You did sit in line on the interstate for a period of time and then another driver came out and was able to direct your assigned to another entrance that had shorter wait times. 80,000 people trying to enter a 500-acre farm with limited access is a challenge. Our driver was provided an armband for his entrance to the festival. The water pressure was controlled by the water pump being turned on and as for the code I was never made aware you did not have it. That would have been 0000 which is factory standard. I have multiple text messages from you that never included the water pressure, code or fan above the stove issues. We strive very hard to address each renter to our very best ability. The festival being cancelled due to weather conditions after your arrival was very unfortunate and certainly did discourage a lot of festival attendants.
Darlene Asst Manager of Fireside RV
Darlene Asst Manager of Fireside RV
Jennifer C.
5June 2025
Great space for our family of 4 and fit us perfectly for a week. Dana and Mickey were excellent to work with!
Fireside’s answer
It was a pleasure to host you! We hope you had a wonderful vacation!
Karen B.
5June 2025
What a great experience from beginning to the end working with Fireside RV Rental! If you are looking to rent a camper don't look any further.
Allen H.
5June 2025
New RV - all utensils included was nice! Ricky and Natasha were very helpful!
Fireside’s answer
Thanks !!!
Daniel S.
5June 2025
Great camper and easy to tow with my 2020 Subaru Ascent (Limited). Fit my wife, 2 kids and dog perfectly. Cameron (the host) was extremely cool and made sure we knew everything about the camper before heading out. Definitely recommend renting this camper!
1 Photo submitted by Daniel S
Kim F.
5June 2025
This RV was quaint and and very cleanly. Additionally communication with owner was perfect. They did a great job of bringing it to the site setting it all up contacting me. Fireside RV Rental even answered late night. Text when I had questions . They were wonderful. We’ll definitely be renting from them again.
Eliseo D.
5June 2025
Really good experience definitely recommend
Manuel M.
5June 2025
Blessings to all. The process is very simple! We really enjoyed our rental, we hope you enjoy yours too. It is a great opportunity to make good memories with your loves ones.
Fireside’s answer
Thank you for your kind review. I’m happy to hear your trip brought meaningful moments. It was a blessing to support your journey—wishing you many more joyful travels and peaceful gatherings ahead.
Michael K.
5June 2025
Fireside was great to work with and will again!
Toni W.
5June 2025
Benjamin R.
5May 2025
Joel was amazing to work with. He had everything setup and ready for us when we got there. The RV was super clean and in great shape. I would highly recommend him to anyone.Thanks for a great weekend experience Joel.
Fireside’s answer
So glad y'all enjoyed it. Greatly appreciate your business. Hope to see you again in the future!!
Fernando B.
5May 2025
"An amazing Memorial Day Weekend! We rented the RV and Samuel was a perfect host. The RV was clean and in perfect condition, and mechanically it was excellent. We felt right at home on the road. Samuel's attention to detail was impressive. Highly recommended for any RV adventure! Thanks, Samuel!"
1 Photo submitted by Fernando B
Joe H.
5May 2025
Very easy pick up and drop off process. Quick response time for any issues or questions.
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