Fireside RV Rental

868 reviews

(4.7)

Maggie T.

1.0May 2026

Well, he started off with us not even knowing if we were getting the rental. We kept being reassured four and five hours after the time it was supposed to be delivered and that was their time not the time they agreed to it was actually 7 1/2 hours after the time they actually agreed to to be delivered. It was extremely stressful embarrassing. We were sitting there. We paid more than we ever did to basically be slightly misled about the sizing of it. It says private space for the adults separate bunk room for kids. It is not a separate bunk room. It is a bunk in the same room at the parents. There was a water leak. it wasn’t clean I mean, I could go on and on. It’s not necessary. They did in fact refund part of the money but only for the $300 delivery fee because it wasn’t delivered correctly and I was surprised it even came nothing that was supposed to have actually been done which they had months to repair was done. It was a really bad experience all the way around we are owed one night for the inconvenience had the stress and the prep fee minimally. I run Airbnb‘s on the coast and had I done this to a client. They would be calm the entire weekend the fact that I have to write a bad review is stunning how they just refunded what was the basic prep fee delivery fee and one night it would not have come to this so I heavily hearted hope that nobody else has to go through this with this company. They had months to prepare for a very big thing.

Fireside’s answer

We appreciate your feedback and want to clarify the details of your reservation.* Delivery Timing: Your delivery was impacted by unexpected issues with the reservation immediately prior to yours, which required additional time on-site and caused a delay in the schedule. During high-volume periods, adjustments like this can occur to ensure each unit is properly handled before transport. Your unit was delivered and set up the same day so your reservation could proceed.
* Refund Request: In your communication, you requested the $300 delivery/setup fee “if not more.” We honored the full $300 refund immediately, as requested, which is documented.
* Listing & Approval: The unit’s layout and sleeping arrangements were accurately represented in the listing, including photos that were available and reviewed prior to booking.
* Water Concern: The issue involved an outdoor shower connection that became loose during transport. It was identified and corrected, and this unit has a consistent history of successful rentals.
* Services Provided: In addition to the $300 refund, we also:
* Provided a nightly rate adjustment
* Included a complimentary camper package ($75 value)
* Completed tank dump and fresh water refill ($106 value) at no charge
* Addressed items onsite so the reservation could continue as scheduled

11 Photos submitted by Maggie T

Susan O.

5.0May 2026

Was clean and ready when we needed it knowledgeable and went over everything on the vehicle

Fireside’s answer

Thanks for ur review

6 Photos submitted by Susan O

Michael O.

2.0May 2026

We met Paul at our site in Huntington Beach SP who was setting up our trailer when we arrived. He informed us that the black tank drain wasn’t working. He then asked us what we wanted to do ?? The only option provided us was to call a mobile Rv service company to fix it on site. We would be responsible for paying with the hope that the host would reimburse us. We declined and proceeded to use the public bathroom for the duration of our vacation and use the black tank for nighttime only. What proceeded was a daily email or text regarding a request made on our behalf by outdoorsy to fireside Rv (host) . The resolution was a $300 credit. The daily update on the status of the credit was annoying and unnecessary. In addition to the black tank drain they also didn’t provide items that we requested. A beach cart and griddle.
We owned a travel trailer for 10 years and loved traveling with it. We were hoping this would allow us to continue RVing without the hassle of owning one. This experience was way more stressful than owning one.
.

Fireside’s answer

Thank you Michael for the feedback. We truly care about your experience and try to provide the best service possible.

3 Photos submitted by Michael O

Danielle W.

5.0April 2026

If you’re booking an RV through Fireside, stop searching and book with Joel. We booked last minute, and he delivered an exceptional experience from start to finish.

Fireside’s answer

Thanks so much Danielle!! Y'all were amazing top class renters. Left the RV in great shape and made doing our job easy. Look forward to seeing you again soon.

Jane W.

5.0April 2026

From start to finish, this was a great experience. The RV was clean and perfect for the amount of people. Also, Natasha, was not only professional and friendly, but very thorough in explaining the process. Thank you!

Fireside’s answer

Thank u soo much for your review. We would love to do this again next sun n fun !!!

Isaac V.

5.0April 2026

Great to work with!

Fireside’s answer

Thanks Isaac, we greatly appreciate it. Specifically your patience as we navigated different systems. You are an amazing guest and highly recommended.

Charles H.

5.0April 2026

Awesome family to rent from, super friendly and took the time to walk me through everything. The unit was clean, well set up, and had everything we needed for a great three-day trip. We really enjoyed it and would definitely rent again, probably for a solo trip or something a little closer to home to keep the towing easy.

Fireside’s answer

Thank you for your review Mr. Charles! It makes us so happy to know you enjoyed your trip. Thank you for leaving the camper in a wonderful condition. We look forward to hosting you again in the future! God bless.
-Rob and Mary

Tierra S.

5.0April 2026

James S.

5.0April 2026

Always professional. Always prompt with customer service. We have used them many times! Would highly recommend them!!!

Marche W.

5.0April 2026

We had a great experience renting through Fireside. From the start, their communication was clear, responsive, and helpful, which made the whole process feel easy.
We ran into a small hiccup during pickup with the hitch size, but Matt & his wife were incredibly supportive and quick to help us work through it. They took the time to walk us through everything on the trailer, and it was spotless and clearly well cared for.
We also had an issue on our end when returning the trailer, and Matt was outstanding. He was patient, understanding, and went above and beyond to help us resolve it. Truly couldn’t have asked for a better experience in that situation.
Overall, Fireside is a fantastic host and management company. Highly recommend.

Keith R.

5.0April 2026

The Fireside guys were amazing and the RV was even better. Super flexible and helpful and the trip was amazing.

Sean M.

5.0April 2026

It was our first time renting an RV and Natasha and Ricky made it an enjoyable experience. Check in and out was easy and the RV was dropped off at the location completely hooked up. I would definitely use their services again.

Fireside’s answer

Thanks for ur business and hope to see u next sun n fun or any adventure:) thks for the eggs and the yummy ribs soo good

Nate B.

5.0April 2026

Natasha and her crew were Great! Couldn’t have gone any easier or smoother. Will be using the Litha crew next year.

Fireside’s answer

Thanks nate it was great hanging with u boys on wed night show such a good time. We cant wait to do it again next year :)

Steve F.

5.0April 2026

The RV was perfect for us. Fireside was great in every way and the delivery and pick up were perfect. Highly recommend!

Fireside’s answer

Wow! We truly appreciate your wonderful review and look forward to working with amazing renters again!

Cameron H.

5.0April 2026

Richard was an excellent host. Pickup and drop off were seamless and Richard took his time going through everything with us so we were certain how to operate everything on the camper. The camper itself was clean and everything worked as intended. My family and I had a great time and will definitely be using Fireside RV Rental in the future!

Fireside’s answer

Thanks for the shout out Cameron and I look forward to seeing your “growing” family again soon!

Patty L.

4.0April 2026

The host is great! Monica is very professional and helpful. She accommodated us for an early return when our trailer got fixed much sooner than we expected. We were able to finish our tour with the RV tour company, and tour on our own as well, which was our goal.
The RV was clean and comfortable, but could use some maintenance. Many of the drawers are sticky and need new glides. The latches on the closet and many drawers need to be replaced, and the check valve on the water pump needs to be replaced, as it leaks.