About Giant Recreation World

Super easy to work with and a great rv was provided to us. We had a little tire trouble during our trip and Giant Rec World stepped up right away to fix the issue. Will be renting from them again.

Some issues with the RV, but the team was great.

great camper

WOW, everything was GREAT . From the front desk to the walk through, 2 thumbs up ..... Very easy process from pick up to drop off . I will recommend Giant Recreation Word to my family and friends ... Thank you again..

Fantastic start to finish. I was a first time renter driver and everyone was so friendly and helpful. From front desk to training to return process. I wouldn’t go anywhere else!

As always, it was a great experience. Giant RV has always been great to work with. Especially like thathat the units are new or only slightly used.

We rented a Apex 245BHS. Everyone at Giant Recreation World rentals was very helpful, courteous, and professional. Tom answered his phone when we ran up against something we couldn't solve with youtube or forums. We were very grateful for the new tires installed prior to our 3k mile road trip.

Like all product experiences, there is room for improvement:
Outdated website photos do NOT match the trailer actually available to rent. Everyone seems to be aware of this, but no action is being taken to rectifiy.
Provided only one set of keys. Provision of second set could have prevented a very expensive locksmith service visit.
Only two plastic wheel chocks provided. Thankfully we brought our own covering all 4 wheels. BIG safety item.
No surge protection provided. This seemed very odd as it protects the trailer against faulty campground wiring.
No means of leveling (left/right, port/starboard) provided. Also odd as an unlevel rig could potentially damage refrigerator operation. Thankfully we brought our own camco blocks.

Would we rent again? Absolutely!

Ok. The RV itself was nice, but it had a major flaw. The generator wasn't working properly so the AC was constantly cutting off. It was a long trip so, this made for a pretty miserable experience when all was said and done. I'm giving 3 stars because the customer service was a 5. GRW (specifically Tom) was there every step of the way trying to assist the best way they could. He actually made a bad situation somewhat bearable. I think he is even taking steps to make sure this doesn't happen to anyone else. Hope this helps.

This is the only place I rent RV's from. Process is easy and straightforward. Staff has always been friendly and helpful. Thanks again for allowing my family to experience another great vacation!!