This review is not so much about the RV as it is the people we rented it from. During the inspection of the RV outside I noticed the windshield was loaded with bugs. She said she would have had to get the big ladder out, so she didn't get it done. I also noticed that there was no step stand. She said she had never used one. She said there was a dish service for 6, a coffee maker, & others. There was only a 1/2 tank of fresh water, and only 1/2 tank of gas which is not how it should be. The 1st night we had it, my husband messaged them stating concern about of possible leak in the system somewhere because the water pump was running on even though we were not using any water at that time, that the indicator lights for the water system were not functioning correctly, and that the windshield was filthy. He also sent pictures of the windshield, the leaking area under the RV, and of the water system indicator light panel. They responded by saying they had had the leak looked at and nothing wrong was found, that the indicator lights were fine, and they didn't understand about the windshield. During loading the RV that night, I found that the bdrm. light was not working. The first morning I found the coffee pot to be filthy with grounds and dried coffee, a sticky can opener, only 3 tsps., 4 forks, & 3 coffee cups that where also very dirty. All needing to be cleaned before using them. Later that morning I discovered that the bthrm exhaust fan was not working. The 2nd morning we awoke to a musty/moldy smell in the bdrm along with a very wet carpet. We immediately tried to contact them, but it wasn't until we contacted Outdoorsy that they finally responded. We were not able to use the water the first 2 days because if we used the pump, more water would leak onto the carpet. Late the following afternoon a man came to fix it. We later learned that the leak occurred because the RV had not been properly winterized. We tried to dry the carpet, and drive the smell away be aiming a large fan at the carpet, but it really didn't work well. The last day we had the RV the steps broke as my husband exited it. The repair for this should have been roughly $43 for the part, and a nominal fee for labor. Instead it cost us more than $670 of our $1000 deposit. We tried to talk with them regarding the amount being charged, but there was no reasoning with them. They actually hung up during the conversation. All these issues, and events really say something about these people and their concern for their renters. Rent at your own risk, or be sure to CHECK EVERYTHING before you pull out of their driveway!!!