4
Outdoorsy memberDealer since November 2016
About Rea
Our goal is for you to have the best RV experience possible! We guarantee that we will not cancel on you at the last minute due to a coach issue! We will always have a backup and work it out with you. Pride is taken in each and every rental, and we exceed all CDC cleaning guidelines. Our coaches do not have foul odors as we sanitize the black tank between every rental and renters are do not rely on previous renters to flush and clean the black tank for you. We always flush and sanitize tanks regardless, which makes a huge difference in the overall smell in the coach. This is something that most other rental units cannot claim. All of our rentals come with Unlimited Mileage so you do not worry about coming home to a mystery bill. Please message us to discuss your personalized needs and questions. We strive for excellence in all our rentals and to have Happy Campers!! :-) .
4
Outdoorsy memberDealer since November 2016
No RVs available to rent
American Adventure RV AARVS does not currently have any available vehicles.
Memories made on trips with American Adventure RV AARVS's RVs
Michelle M.
1July 2022
Once we left, we quickly realized the refrigerator wasn’t working….the key component we needed as we would be sitting in 110• plus heat the next 4 days (& needing to keep water cold and kids hydrated)! A mechanic was contacted but never showed. We were made to feel as if we “could’ve just changed our trip time down there in order for their local guy to reach us,” it wouldn’t have been an issue. On top of that, the door kept flying open during the trip, causing stuff to fly/spill everywhere!:( We had to purchase two coolers in order to keep things chilled, defeating purpose of RV fridge. We returned home 3 days early! No compensation and still made to feel as if they hadn’t “rushed to deliver it to us early (3:00….which is actual delivery time listed in contract anyhow), they wouldn’t have hurried thru the car wash where water was sprayed into the fridge tube causing the issue!” Overall, it was NOT anything we hoped for &/or expected:( This is the first review I’ve ever written and it truly pains me to
do so!
do so!
Arthur G.
5May 2022
Sarfaraz A.
5April 2022
Vehicle was very clean, never been smoked or cooked inside very friendly people to work with, will come back soon again for another trip.
Pierre D.
0August 2021
Here is the list of the issues we found while using the RV. We reserved the RV May 1st, 2021, with a first payment of $500 then June 2nd, 2021, we paid the total amount of $3,725.62. AARR had a total of $4,225.62 a full month before we picked up the RV, and had more than adequate time to ensure the vehicle we reserved and prepaid for was road ready with all systems functioning as advertised.
Gregory R.
0.5March 2021
My wife and I originally planned a Bahamas cruise to celebrate our wedding that we had on February 20, 2021 but because of the world COVID crisis the cruise was canceled and so we made plans to rent a motor home and travel to a few states to visit family and the Grand Canyon in celebration of our marriage ..The Honeymoon!. We made arrangements with American Adventures RV Rentals to rent the 2018 Coachman Leprechaun 310 HH-X Lia #110 for 7 days from Feb 25 to March 4.
DAY 1: Our 1st stop of the honeymoon would be in New Mexico to visit our Grandchildren and the motor home that we rented for a week had room to sleep 10 which would have accommodated our grandchildren and other guest while we were in New Mexico for 2 days. The very 1st day of our trip we arrived in NM on Thursday Feb 25th, we set "camp" up in the parking lot of our daughters complex just to find out that the heater in our rented camper did not work (not a good start of a 7 day RV trip with cold nightly temps). I texted the "emergency" number that was given to me for American Adventures (AA) at 7:38 pm to inform them of the problem with the heater and received no response. So at 7:44 I called Coachnet which was an emergency help service that I paid extra for at the time of booking the RV with AA to see if they were able to help me. I was told they they would not be able to get anyone out to me until the next day ... so my newly wed wife and I prepared ourselves for a cold 1st night on our honeymoon .. it got down to 17 degrees that night.
DAY 2: Our second day started with me speaking to Coachnet at 8:52 AM to figure out who in the area could fix the Rented RV's heater since in our previous days conversation Coachnet mentioned that there were 2 local repair shops that would open at 9 AM. After figuring out which repair shop would be able to help I then called AA's emergency number at 9:03 AM and got ahold of Karen and was able to finally verbally explain to her that the heater was not working and updated her on my conversations with Coachnet and that I was about to drive the RV to the repair shop to get fixed. At that time I was assured by Karen that she would take care of the cost to repair. Well, after hanging up with Karen I go to try to start the RV and it does not start. So now I'm not able to drive the RV to the shop to get the heater repaired because its not starting. So at 9:08 AM I call Coachnet again to tell them that I now need someone to come out to get the motorhome started so I can make my way to the repair shop to look at 2 issues with the RV. Coachnet instructs me that they will send a rescue vehicle out in a couple of hours. I then called AA emergency number back at 9:12 AM and spoke to Karen just to keep her up to date on what was going on. The rescue vehicle arrived in about 2 hours and found out that the vehicle did start because of a dead vehicle battery, he gave me a jump and away I went to the repair shop. Because we were at my daughters/grandchildren home my wife stayed there while I went to get the RV fixed. At 11:03 Am I called AA/Karen and left a voice mail letting her know that they got the RV started and I was on my way to the repair shop and would keep her updated.
At 12:06 Pm I then called AA/Karen to let her know that the repair shop had asked me who would be providing payment since they knew it was a rental and I told them that American Adventure would be and I gave them AA's number so for AA to be expecting a phone call to discuss payment.
I waited at the repair shop until about 3:24 pm because that is when I called AA and this time I spoke to an employee by the name of Cory and he informed me that Karen could not come to the phone because "she was driving" so I informed him that the issue with the heater was the ignitor and the repair shop would have to overnight the part but the part would not arrive until the next day after 5PM problem with that was the repair shop would be closing at 5 and would not open till the following Monday and my wife and I had plans to leave NM for the Grand Canyon early Sunday morning .. so that was not an option. That's when I knew I had to think of other alternative in keeping my wife and myself warm for the duration of the honeymoon/trip. So I decided that space heaters would probably work best and luckily there was a Walmart just 2 blocks from the shop that I was able to drive the RV to to obtain a couple of space heater. For reasons I discovered later, Walmart only had 2 different kinds of space heaters, they had a small 1 foot desk top heater and a small ceramic heater. I bought one of each not knowing which would work best heating a 30 foot RV. As I got back to the RV in Walmart's parking lot ... The RV DID NOT START.
At 3:48 PM I call the repair shop to tell then that the RV was dead in the water again and I was just 2 blocks away .. they came right over, jumped me and I drove back to their shop. That's when they then checked the RV's main battery and found out that it was a bad battery and suggested that it be replaced.
At 4:17 PM I texted pictures of the old battery (which looks "old and neglected") to the AA "emergency number" and in the text informed AA that they would be receiving a call from the repair shop soon after for payment of the new battery. Imagine my puzzlement when the repair shops office informed me that they were not able to get ahold of anyone at AA for payment...I felt as if I were left out in the cold to fend for myself (literally huh). I ended up paying for the battery costing me $172.27. I then called AA's "emergency number and it went to voice mail and I informed them that I paid for the battery because the repair shop was not able to get ahold of anyone at AA to take payment and I would present AA the receipt when I returned back to Texas.
So I finally get back to my daughters and Grandchildren's place so I can FINALLY get the chance to visit with them. As I set up the RV in the parking lot I start the 2 space heaters in the RV to knock the chill off while I go in to visit. When I go back out to see how well they are working I find out that the 2 LITTLE heaters did nothing at all to take the chill off and it was still day light out with night to come. So I close up the RV to leave my wife, daughter and grandkids AGAIN to see if I can find any bigger heaters to keep the RV warm that night since my wife and I had planned on having the kids sleep with us in the RV that night which was expected to drop into the teens again that night. I returned the 2 heaters I got at Walmart and starting searching other stores Home depot, Lowes, Target and a 2nd Walmart and NOBODY except that one Walmart had space heaters and I was told they were on a shortage because of the recent cold spell so everyone was sold out. So I went BACK to the Walmart that I 1st bought the 2 different space heaters and purchased 2 of the desktop, one foot heaters because they at least had a fan built in them so I can force air the direction of heat flow. That cost me $71.19. So all together I am $243.45 out of pocket and a miserable honeymoon/family visit/trip. Later that night we discovered the 2 little heaters did nothing, once again, to heat the RV and the RV started to get so cold that my wife and I decided not have the grandbabies sleep in it so we had to disappoint them and tell them that they would have to sleep in their own beds that night So once again my wife and I slept in a freezing RVe, with lots of clothes on.
DAY 3: Since we were only on day 3 of 7 I knew we were going to have other cold nights throughout the trip so I decided to go BACK to Walmart and look for either electric blankets or additional comforters.. Well because of the cold spell electric blankets were out of the question so I ended up purchasing additional quilts.
DAY 1: Our 1st stop of the honeymoon would be in New Mexico to visit our Grandchildren and the motor home that we rented for a week had room to sleep 10 which would have accommodated our grandchildren and other guest while we were in New Mexico for 2 days. The very 1st day of our trip we arrived in NM on Thursday Feb 25th, we set "camp" up in the parking lot of our daughters complex just to find out that the heater in our rented camper did not work (not a good start of a 7 day RV trip with cold nightly temps). I texted the "emergency" number that was given to me for American Adventures (AA) at 7:38 pm to inform them of the problem with the heater and received no response. So at 7:44 I called Coachnet which was an emergency help service that I paid extra for at the time of booking the RV with AA to see if they were able to help me. I was told they they would not be able to get anyone out to me until the next day ... so my newly wed wife and I prepared ourselves for a cold 1st night on our honeymoon .. it got down to 17 degrees that night.
DAY 2: Our second day started with me speaking to Coachnet at 8:52 AM to figure out who in the area could fix the Rented RV's heater since in our previous days conversation Coachnet mentioned that there were 2 local repair shops that would open at 9 AM. After figuring out which repair shop would be able to help I then called AA's emergency number at 9:03 AM and got ahold of Karen and was able to finally verbally explain to her that the heater was not working and updated her on my conversations with Coachnet and that I was about to drive the RV to the repair shop to get fixed. At that time I was assured by Karen that she would take care of the cost to repair. Well, after hanging up with Karen I go to try to start the RV and it does not start. So now I'm not able to drive the RV to the shop to get the heater repaired because its not starting. So at 9:08 AM I call Coachnet again to tell them that I now need someone to come out to get the motorhome started so I can make my way to the repair shop to look at 2 issues with the RV. Coachnet instructs me that they will send a rescue vehicle out in a couple of hours. I then called AA emergency number back at 9:12 AM and spoke to Karen just to keep her up to date on what was going on. The rescue vehicle arrived in about 2 hours and found out that the vehicle did start because of a dead vehicle battery, he gave me a jump and away I went to the repair shop. Because we were at my daughters/grandchildren home my wife stayed there while I went to get the RV fixed. At 11:03 Am I called AA/Karen and left a voice mail letting her know that they got the RV started and I was on my way to the repair shop and would keep her updated.
At 12:06 Pm I then called AA/Karen to let her know that the repair shop had asked me who would be providing payment since they knew it was a rental and I told them that American Adventure would be and I gave them AA's number so for AA to be expecting a phone call to discuss payment.
I waited at the repair shop until about 3:24 pm because that is when I called AA and this time I spoke to an employee by the name of Cory and he informed me that Karen could not come to the phone because "she was driving" so I informed him that the issue with the heater was the ignitor and the repair shop would have to overnight the part but the part would not arrive until the next day after 5PM problem with that was the repair shop would be closing at 5 and would not open till the following Monday and my wife and I had plans to leave NM for the Grand Canyon early Sunday morning .. so that was not an option. That's when I knew I had to think of other alternative in keeping my wife and myself warm for the duration of the honeymoon/trip. So I decided that space heaters would probably work best and luckily there was a Walmart just 2 blocks from the shop that I was able to drive the RV to to obtain a couple of space heater. For reasons I discovered later, Walmart only had 2 different kinds of space heaters, they had a small 1 foot desk top heater and a small ceramic heater. I bought one of each not knowing which would work best heating a 30 foot RV. As I got back to the RV in Walmart's parking lot ... The RV DID NOT START.
At 3:48 PM I call the repair shop to tell then that the RV was dead in the water again and I was just 2 blocks away .. they came right over, jumped me and I drove back to their shop. That's when they then checked the RV's main battery and found out that it was a bad battery and suggested that it be replaced.
At 4:17 PM I texted pictures of the old battery (which looks "old and neglected") to the AA "emergency number" and in the text informed AA that they would be receiving a call from the repair shop soon after for payment of the new battery. Imagine my puzzlement when the repair shops office informed me that they were not able to get ahold of anyone at AA for payment...I felt as if I were left out in the cold to fend for myself (literally huh). I ended up paying for the battery costing me $172.27. I then called AA's "emergency number and it went to voice mail and I informed them that I paid for the battery because the repair shop was not able to get ahold of anyone at AA to take payment and I would present AA the receipt when I returned back to Texas.
So I finally get back to my daughters and Grandchildren's place so I can FINALLY get the chance to visit with them. As I set up the RV in the parking lot I start the 2 space heaters in the RV to knock the chill off while I go in to visit. When I go back out to see how well they are working I find out that the 2 LITTLE heaters did nothing at all to take the chill off and it was still day light out with night to come. So I close up the RV to leave my wife, daughter and grandkids AGAIN to see if I can find any bigger heaters to keep the RV warm that night since my wife and I had planned on having the kids sleep with us in the RV that night which was expected to drop into the teens again that night. I returned the 2 heaters I got at Walmart and starting searching other stores Home depot, Lowes, Target and a 2nd Walmart and NOBODY except that one Walmart had space heaters and I was told they were on a shortage because of the recent cold spell so everyone was sold out. So I went BACK to the Walmart that I 1st bought the 2 different space heaters and purchased 2 of the desktop, one foot heaters because they at least had a fan built in them so I can force air the direction of heat flow. That cost me $71.19. So all together I am $243.45 out of pocket and a miserable honeymoon/family visit/trip. Later that night we discovered the 2 little heaters did nothing, once again, to heat the RV and the RV started to get so cold that my wife and I decided not have the grandbabies sleep in it so we had to disappoint them and tell them that they would have to sleep in their own beds that night So once again my wife and I slept in a freezing RVe, with lots of clothes on.
DAY 3: Since we were only on day 3 of 7 I knew we were going to have other cold nights throughout the trip so I decided to go BACK to Walmart and look for either electric blankets or additional comforters.. Well because of the cold spell electric blankets were out of the question so I ended up purchasing additional quilts.
Tamika M.
5November 2020
This was our first experience in an RV. We don't consider ourselves to be "outdoorsy" people. However, given covid and other factors we decided to go camping for Thanksgiving.
Ashley B.
1July 2020
This camper is so cute, reasonably priced and we were so excited to take it on the road for 2 weeks. What we encountered from pick up through return and beyond has been an absolute disaster. Old tires that actually popped on the highway, a water hose that was completely disconnected from the hot water heater that leaked into the bathroom & had to be fixed by us, keys that did not work to lock the forward compartments that required us to call a locksmith, short hoses that were impractical and had to be replaced at our expense, a black water pipe that was completely disconnected & due to prior repairs left so much caulking that we had to tape around it to put it back on, etc. You name it, it probably went wrong. I would recommend this trailer because it's lovely, but avoid this renter and this company. Just trust me, this is the first bad review I've left on any travel site. I have never encountered this terrible of customer service. Also, it's now nearly 3 weeks since we returned the camper and received our deposit back and they're coming back saying they missed some damage to a tank. This place is garbage, get you a cute camper elsewhere for a stress-free trip out on the road.
4 Photos submitted by Ashley B
Teresa A.
5July 2020
Karen & Team accommodated what I needed at the last minute! I will utilize their services again!
Ammie B.
5June 2020
My five star review is because this trip 100% was worth the money and we would do it again in a heartbeat!! There were a few negatives that I'll get to at the bottom, and for our family, we probably will rent a trailer RV next time, because we would have liked to be able to hook up at the RV site and then drive around a little bit in the area. However...
The RV we rented was exactly what was advertised, and READ THE CONTRACT they are very clear in there about what you can expect! I appreciated that and it helped us have a realistic idea of what we were renting. We loved the experience!
Karyn emailed / messaged me in a timely fashion and she was super friendly!
The people who checked us in and out were nice and knowledgeable.
Because this was our first RV trip, we had some things to learn and called the Outdoorsy Customer Service line like 3 times the first two days, and those folks were outstanding and very helpful!
The 4 star cleanliness is because when we showed up the shower door was being repaired and my husband had to wait an extra hour to finally just decide that a shower curtain would work just fine... The man that was fixing the door was really nice and respectful and we know things happen so it was all no big deal! But the shower had metal shavings in it plus the dirt from the fixing process was all over the shower at the start of our trip. SO here's our recommendation-- Give yourself an extra hour or two to check in just in case. Again this was our first time and we were scheduled pretty far down the road that night, so we didn't have time to ask them to clean it up, My husband just took off and I cleaned it up while we were on the road. Everything else was very clean!
The 4 star for mechanical is because RV refrigerators suck. They take 12-18 hours to get to temp and then every time we hooked the RV up the fridge would literally begin to climb towards 60-degrees. We got used to it. It gets cold again after a bit, but it was unnerving and we had to stop and purchase a huge cooler and ice to make sure we didn't lose the perishables. NEXT time I will definitely request that they make sure the fridge will be cold on the day we pick it up so I can just pack the fridge and not worry about it! Everything else mechanically worked great and it didn't take us long to figure everything out. Also I was super worried because we drove to Colorado and then back down through Santa Fe and I just wasn't sure how this vehicle would operate in the mountains... but she did great!! No problems at all!!
The RV we rented was exactly what was advertised, and READ THE CONTRACT they are very clear in there about what you can expect! I appreciated that and it helped us have a realistic idea of what we were renting. We loved the experience!
Karyn emailed / messaged me in a timely fashion and she was super friendly!
The people who checked us in and out were nice and knowledgeable.
Because this was our first RV trip, we had some things to learn and called the Outdoorsy Customer Service line like 3 times the first two days, and those folks were outstanding and very helpful!
The 4 star cleanliness is because when we showed up the shower door was being repaired and my husband had to wait an extra hour to finally just decide that a shower curtain would work just fine... The man that was fixing the door was really nice and respectful and we know things happen so it was all no big deal! But the shower had metal shavings in it plus the dirt from the fixing process was all over the shower at the start of our trip. SO here's our recommendation-- Give yourself an extra hour or two to check in just in case. Again this was our first time and we were scheduled pretty far down the road that night, so we didn't have time to ask them to clean it up, My husband just took off and I cleaned it up while we were on the road. Everything else was very clean!
The 4 star for mechanical is because RV refrigerators suck. They take 12-18 hours to get to temp and then every time we hooked the RV up the fridge would literally begin to climb towards 60-degrees. We got used to it. It gets cold again after a bit, but it was unnerving and we had to stop and purchase a huge cooler and ice to make sure we didn't lose the perishables. NEXT time I will definitely request that they make sure the fridge will be cold on the day we pick it up so I can just pack the fridge and not worry about it! Everything else mechanically worked great and it didn't take us long to figure everything out. Also I was super worried because we drove to Colorado and then back down through Santa Fe and I just wasn't sure how this vehicle would operate in the mountains... but she did great!! No problems at all!!
Celite M.
5June 2020
Great communication!
Outdoorsy
0November 2019
The Host canceled the booking 3 days before departure. This is an automated posting.
Outdoorsy
0October 2019
The Host canceled the booking 6 days before departure. This is an automated posting.
Outdoorsy
0October 2019
The Host canceled the booking 6 days before departure. This is an automated posting.
Outdoorsy
0October 2019
The Host canceled the booking 4 days before departure. This is an automated posting.
Oben Q.
5January 2018
We had a great first-time experience with this rental. Our plans changed at the last minute, so we were very happy that Karyn could make the trailer available with just 1 day notice. The orientation provided by Ernest was a real highlight for us. His enthusiasm and knowledge helped set us newbies off on the right foot. It was also very nice to have him available for a few follow-up questions as they came up during the trip. The trailer was very clean and seemed well cared for. Overall we had a very positive experience. Thanks!
Shannon P.
4July 2017
Call the office. Do not just pick something online. Staff is super helpful and very friendly. They will help you find exactly what you need. Will rent from them again.
