Disappointed with This Rental ExperienceI rented from this owner last year without major issues, aside from limited storage space and dog hair. However, this time was a completely different experience.From the start, there was a strong odor in the RV, which became unbearable once we arrived at our destination—it reeked of dog and sewage. Upon further inspection, my wife found dog hair and dander throughout the RV, an unclean shower, and a refrigerator that hadn’t been cleaned. The floor had soft spots near the restroom and bunk area, raising concerns about safety and maintenance. The awning lights didn’t work, and we had to buy batteries for their TV remote because the ones inside were corroded. To make our stay more bearable, I even bought cleaning supplies and had to clean the RV myself. We messaged the owners that night about the pet hair and overall uncleanliness.By the second day, we discovered that flushing the toilet caused water to leak from the restroom into the bedroom area. We had to borrow a hose to dump the tank ourselves and avoided using the restroom for the rest of the trip. The windows were taped—likely to cover air or element leaks—and a piece of board, poorly secured with double-sided tape, fell while we were driving. The entire unit was squeaky and felt poorly maintained.When we brought these concerns to the owner, they insisted the RV had been professionally cleaned and claimed we should have mentioned the issues before departure. However, it was clear that the RV was not in acceptable condition for rental.The worst part was the drop-off. Instead of addressing our concerns or offering any resolution, the owners ignored us. We backed the RV into their driveway, knocked, rang the doorbell, and even messaged them—yet they never responded until two hours later. Instead of discussing our concerns, they charged us for a septic service (even though we emptied the tank) and accused us of having a pet. We do not own indoor pets of any kind. Despite notifying them of the existing dog hair and dander, they still tried to pin it on us. To top it off, they demanded we replace a microwave plate that wasn’t even the correct one for their unit, simply because it cracked when used.I wouldn’t recommend renting from them again. This was an unacceptable experience, and it’s clear they are knowingly renting out an RV that isn’t up to standard.
