The maintenance of the trailer had not been done.
We had problems with the toilet, water pump, generator and water heater.
We have filed a formal dispute for a refund.
Ed and Kim were great and their trailer was amazing. They were very helpful, explaining all of the mechanicals and other information about how to use the trailer and were very responsive to questions about scheduling and even during the trip. We would absolutely rent this trailer from Ed and Kim again!
Great rental experience.