I was going to NOT post a review while i'm irritated, but what you get what you deserve. communication was fine the entire process with these guys and then WHAM, im hit with security deposit charges. im not disputing the charges, I'm honest, however im irritated. we lost 2 hub caps on our drive and the owners even mentioned to me that they "sometimes fall off" during our walk thru . then why the heck are they on there in the first place? also, no awning for our 5 day trip...NO SHADE for a summer trip, and yet they felt fine charging me full price, to the penny, for everything else. note-they did advise that the awnings was broken...at 6pm the night before our trip!! so we had ZERO time to even think about cancelling and findings something else. another note-this RV does NOT have a bedroom. would be very helpful to explain that in the listing, and supply a floorpplan. the murphy bed being the main bed was a total shock. lastly, they told us they had 4 chairs, there was 4 of us...they actually had 3. i happen to opwn about 6 chairs...could have easily brought 1!!!! caution-anything over approx 60miles an hour and this thing is all over the place...badly needs suspension and either aliment or something to correct the loose and drifting steering wheel. its scary to drive at times, for sure.
Kelly’s answer
Noel so sorry to hear, we did not know about the awning till 6pm that night when it came back from being rented, that was beyond our control, also did not know a chair was missing. As far as the layout of the RV goes it is all on the website, it shows the floorplan and the bed situation! And RVs really aren't meant to go over 60-65....Yes we took money from your deposit, it was for overage in miles(which is stated on the contract), loosing two hub cabs(we have only had one other person loosed one and he said it was because he was on a dirt, bumpy road) and not filling the gas tank(only charged the cost of the gas) Again very sorry you are unhappy, everything seemed fine when you were on your trip and when you got back, seems once you were charged for the overages is when things went bad.